Client Partner - Manufacturing - AI

Infosys is seeking a Manager of Client Services. The Manager-Client Services (MCS) is responsible for all client interfaces within the assigned account scope. The MCS works together with their manager (Senior MCS/Group MCS) to build an account plan and is responsible for client management based on the account plan. Usually, the MCS handles a single account or part of a large account with a P&L of $30MM to $40MM.

Role Description:
• Client relationship management and business development: manage client relationships, build a portfolio up to $30-40M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

AI strategy & evangelism:

• Proven ability to articulate value of AI in business terms to business and technical audience of manufacturing industry
• Strong understanding of AI trends, technologies and use cases e.g. predictive maintenance, quality inspection, supply chain optimization etc
• Experience designing or supporting AI go to market strategies targeted at manufacturing sector

Client engagement and opportunity development

• Skilled at orchestrating cross functional teams to shape, position and close AI opportunities
• Lead the opportunity development process from the front including leading client traction, developing and guiding development of sales collateral, managing proposals & orals
• Experience in conducing AI-focused discovery sessions and innovation workshops with senior client stakeholders
• Strong storytelling and pitching ability to present AI solutions and services to CXOs
• Ability to translate client pain points into compelling AI use cases and proposals leveraging Infosys solutions and capabilities

Consulting project delivery:

• Hands-on experience as a lead or a team member delivering AI consulting projects including scope like AI strategy, opportunity assessment and roadmap development
• Familiarity with AI/ML solution lifecycle from use case identification to prototyping, deployment and scaling

Industry knowledge:

• Deep understanding of manufacturing industry processes, KPIs and pain points
• Exposure to or experience with AI use case domains like computer vision, NLP, time-series analysis or industrial IO analytics

Collaboration & influence

• Strong stakeholder management skills across internal sales, domain and technical teams
• Ability to coach and mentor account teams and clients on AI concepts and adoption strategies
• Comfortable navigating matrixed environments and influencing in situations without direct authority

About Infosys Manufacturing:
Infosys partners with industrial manufacturers to create an integrated manufacturing ecosystem that reinforces core strengths. We help manufacturing enterprises adopt advanced tools to navigate the complexities of IT-OT (Operational Technology) integration as well as innovation at a product, process and business level.
To learn more about Infosys and see our ideas in action please visit us at www.infosys.com

Required Qualifications:
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience
• Significant business development and project management experience
• Experience in the Media and Entertainment industry/vertical
• Track record of interacting and building relationship with C-level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication and presentation skills
• Wide variety of IT and business consulting engagement experience
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications:
• Knowledge of industry specific go-to-market solutions
• Good understanding of industry specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship

Client-provided location(s): Gunnison, CO

Job ID: Infosys-137824BR

Employment Type: OTHER

Posted: 2025-08-18T18:37:09