BPE Demand & Supply Planning

We are Infosys Romania.

We offer business consulting, technology and engineering solutions and end-to-end transformative business process management services to some of the world's most iconic brands.
As part of a large-scale global transformation, a world-leading FMCG company has partnered with Infosys to redesign and elevate its Global Business Services (GBS) to world-class standards. T o support this journey, we are seeking an BPE Demand and Supply Planning. In this position you will serve as the definitive source of knowledge, techniques, and functional expertise for demand & supply planning. Reporting to the Business Process Owner, the BPE is responsible for the hands-on mastery of complex planning tasks, providing deep technical guidance to both internal teams and the Third-Party Service Provider (3PSP).
The role focuses on the functional "intelligence" of the demand & supply process-acting as the ultimate troubleshooter for planning logic, a master of the technical tech-stack (SAP IBP/Kinaxis/S4 HANA), and the guardian of process documentation. The BPE ensures that the granular execution of demand forecasting, supply planning, and inventory management remains best-in-class across local and global contexts.

• Functional Authority: Act as the primary point of contact for complex queries regarding demand & supply methodologies, including statistical forecasting, safety stock logic, and capacity planning.
• Methodology Governance: Ensure that the 3PSP applies the correct planning techniques and logic at the keystroke level, maintaining alignment with Global Process Owner (GPO) standards.

• Complex Issue Resolution: Address and resolve high-level technical bottlenecks in the planning cycle, such as systemic forecast biases, or integration errors between ERP and planning tools.
• Escalation Support: Support the Operations Lead by providing technical evidence and solutions for escalations involving the 3PSP's performance or system output accuracy.

• Definitive Documentation: Create, validate, and maintain high-fidelity Standard Operating Procedures (SOPs) and Desktop Procedures (DTPs) that capture the intricate steps of the regional demand & supply process.
• Technique Optimization: Continuously refine planning techniques (e.g., fine-tuning forecasting algorithms or lead-time parameters) to improve regional accuracy and efficiency.

• Tool Advocacy: Act as the "Super-User" for SAP S/4HANA and advanced planning platforms (e.g., SAP IBP, Kinaxis), ensuring the full suite of features is being utilized to drive automation.
• System Testing: Lead the functional design and testing (UAT) for system enhancements, ensuring the technical architecture supports the practical needs of the European supply chain.

• Mentorship: Lead the technical onboarding and continuous upskilling of the 3PSP staff and internal team members to ensure a high level of planning competency.
• Knowledge Management: Capture and codify local market nuances into the global knowledge base, preventing "knowledge silos" within the region.

• Deep-Dive Diagnostics: Perform forensic analysis on demand & supply KPI misses (e.g., significant forecast bias or OTIF failures) to determine if the cause is technical, data-driven, or procedural.
• Master Data Hygiene: Provide expert guidance on the maintenance of critical planning master data to ensure the integrity of the automated planning output.

• University degree in Supply Chain Management, Logistics, Engineering, or a highly analytical field.
• 12+ years of experience in Supply Chain planning, specifically within the Forecast-to-Plan (F2P) domain.
• Direct, "in-system" experience with SAP S/4HANA and at least one major planning tool (SAP IBP, Kinaxis, or OMP) is mandatory.
• Proven experience acting as a definitive source of knowledge or a functional lead in a Global Business Services (GBS) or shared services environment.
• Exceptional ability to dissect complex datasets and translate them into actionable planning techniques.
• Experience working with 3PSPs, with the ability to audit and correct technical execution at the keystroke level.

• Analytical Thinking
• Strategic Vision
• Communication Skills
• Problem Solving
• Collaboration
• Leadership
• Adaptability

• Long-term and stable cooperation;
• Benefit platform;
• Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
• 22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year;
• Modern, cozy and central location in Bucharest;
• Teamwork in a multicultural environment;
• Medical subscription and life assurance.