Associate Manager - Client Services

About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Location- Hong Kong

Roles and responsibilities:

Client relationship management and new business development - managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client.

Review and create sales plan, pursuit plan / business pipeline with leadership to ensure target achievement and hunting new business.

Work closely with Pre-Sales, Solution Architect and Delivery teams to build customized solutions pitches for the target account.

Job entails managing relationship with existing partners in the region as well as develop new ones based on contacts

Skills /Competencies:
Essential:

Good knowledge of technology landscape to be able to guide team.

Tertiary Qualification in IT / Computer Science / related discipline.

English, Cantonese & Mandarin speaker

Preferred:

10+ years of Business Development & Relationship/ Account management / Account management experience

Track-record of successfully selling business solutions in across industry in Retail, CPG, Utilities and services Greater China region

SIs, Service selling experience preferred

Knowledge of formalized sales processes and service delivery process

Experience working in matrix organizational set up and able to sell multiple services and software.

Ability to articulate value propositions from Business as well as Technical aspects.

Experience in managing account revenue, cost and profitability.

Additional:

Excellent customer interfacing and stakeholder management skills.

Excellent written and verbal communication skills.

Strong attention to detail and outstanding analytical and Problem-solving skills.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on Infosys_ta@infosys.com or include your preferred method of communication in email and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

Client-provided location(s): Hong Kong

Job ID: Infosys-135571BR

Employment Type: OTHER

Posted: 2025-07-19T23:38:28