Associate Lead - HR

ABOUT US
Infosys BPM (www.infosysbpm.com), the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Infosys BPM has been consistently ranked among the leading BPM companies and has received multiple awards and recognition from key industry bodies and associations. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
ROLE: Associate Lead - HR
Status - 12 Months fixed term, extendable based on project requirement
NOTE - Only applicants with Australia full work right, i.e., holding a valid visa will be considered for the role.

JOB DESCRIPTION: -
1. Recruitment & Onboarding

• Manage end-to-end recruitment processes: job posting, screening, interviewing, and
• hiring.
• Coordinate with hiring managers to identify staffing needs.
• Conduct new hire orientations and ensure a smooth onboarding process.
• Maintain candidate and employee records.

2. Employee Relations

• Serve as a point of contact for employee queries and concerns.
• Support managers in resolving workplace issues and promoting a healthy work
• environment.
• Ensure fair and consistent application of company policies.
• Conduct stay interviews and exit interviews to monitor employee satisfaction.

3. Payroll Administration

• Review and ensure payroll is managed accurately and on time, in coordination with
• Finance/Payroll vendors.
• Ensure compliance with labor laws, tax regulations, and benefits deductions.
• Review payroll records and handle employee payroll queries.

4. Grievance Management

• Handle employee complaints and grievances in a timely and confidential manner.
• Conduct investigations when necessary and recommend appropriate action.
• Document and resolve employee issues, escalating complex matters to HR leadership.

5. Employee Engagement

• Plan and execute employee engagement initiatives, activities, and events.
• Gather feedback through surveys and focus groups to improve workplace satisfaction.
• Promote a positive, inclusive, and collaborative work culture.
• Support employee recognition and wellness programs.

6. HR Business Partner (HRBP)

• Collaborate with leadership to align HR strategies with business objectives
• Analyze HR metrics and provide insights to management
• Lead change management initiatives
• Support workforce planning and organizational development
• Serve as a consultant to managers on human resource-related issues
• Ensure legal compliance and enforce HR policies

Skills required-

• Recruitment & Interviewing
• Payroll & HR Systems
• Conflict Resolution
• Policy Implementation
• Communication & Empathy
• Time Management
• Employee Engagement Strategies

Infosys BPM is committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.

We provide adjustments including alternate formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternate formats) or have an enquiry about the support provided, please contact HR Team on 02 8913 5900 or email to bpm.anz.careers@infosys.com.
Please click on the Apply link below to upload your resume before the closing date.
We reserve the right to withdraw this advertisement prior to the closing date.
We respectfully request agencies not to forward unsolicited resumes unless requested.

Client-provided location(s): Alice Springs, Australia

Job ID: Infosys-143504BR

Employment Type: OTHER

Posted: 2026-01-26T18:38:14