Associate Engagement Manager - Client Services

Role Description
As an Associate Engagement Manager, you will be responsible for managing a portfolio of businesses for the APAC region for various business lines of customer. You will be part of an Account team responsible for managing the relationship with the customer and driving profitability and growth.

Responsibilities:
• Provide client introductions and account context to help efforts in the account portfolio(s) to open diverse service-lines to increase the services footprint. Provide analysis and ground intelligence regarding opportunities in the account portfolio to the Senior management in order to engage with the client early and strategically.
• Responsible for preparation of Proposal and SoWs for the portfolio(s) through coordinating with different stakeholders such as Procurement, Legal and with multiple units working on the proposal.
• Lead negotiations for proposals in one's own portfolio(s).
• Follow up with the client to sign SOWs, to release undisputed payments.
• Prior experience of managing clients in the Financial Services would be highly desirable.

Skills /Competencies:
• Tertiary Qualification in IT / Computer Science / related discipline.
• A total of 8+ experience in Consulting and IT Services market out of which recent 4+ years 'experience in Account Management / Business Development in Australia in the Consulting & IT Services market. Prior experience of managing clients in the Banking, Financial Services and Insurance vertical would be highly desirable.
• Understanding of relevant industry trends and developments. Ability to do consultative selling of outsourcing services and IT Solutions.
• Ability to manage operations of client engagements.
• Strong interpersonal and communication skills.
• Open to travel as per business requirements.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infosys_ta@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."

Client-provided location(s): Singapore

Job ID: Infosys-143760BR

Employment Type: OTHER

Posted: 2026-01-28T18:39:51