Analyst - Controls

We are Infosys Romania

We offer business consulting, technology and engineering solutions and end-to-end transformative business process management services to some of the world's most iconic brands.

As part of a large-scale global transformation, a world-leading FMCG company has partnered with Infosys to redesign and elevate its Global Business Services (GBS) to world-class standards. To support this journey, we are seeking an experienced and dynamic Analyst - Controls to join the Greenfield GBS team in Bucharest. This Analyst - Controls is responsible for ensuring robust adherence to control and compliance frameworks across Supply Chain and Order-to-Cash (O2C) processes. The role operates from a centralized hub, acting as a key bridge between countries and third-party service providers (3PSPs) to ensure all control requirements are consistently met.

This role plays a critical part in governance, performance monitoring, audit readiness, and continuous improvement, ensuring that internal controls are effective, compliant, and aligned with organizational standards.

KEY RESPONSIBILITIES:

1.Controls & Compliance Management

• Develop and maintain a strong understanding of controls and compliance frameworks across Supply Chain and Order-to-Cash processes;
• Ensure all control requirements are implemented and consistently adhered to by countries and 3PSPs;
• Monitor compliance with internal policies, standard operating procedures, and regulatory requirements;
• Identify control gaps, assess risks, and recommend corrective actions.

• Act as a central point of contact between countries, global teams, and 3PSPs for controls-related activities;
• Ensure alignment and standardization of control practices across geographies;
• Facilitate clear communication and escalation of control issues and risks.

• Establish and maintain a regular cadence (weekly/monthly/quarterly) to measure and review 3PSP performance against defined control KPIs;
• Track and monitor service provider adherence to control requirements and contractual obligations;
• Identify performance gaps and drive corrective action plans with 3PSPs;
• Share best practices and continuous improvement initiatives across service providers.

• Play a key role in supporting both internal and external audits (e.g., SOX, statutory, compliance audits);
• Ensure audit readiness by maintaining proper documentation and evidence of controls;
• Coordinate with stakeholders to gather, validate, and present audit evidence in a timely manner;
• Track audit findings, drive remediation actions, and ensure closure within agreed timelines.

• Prepare and maintain dashboards and reports on control performance, compliance metrics, and audit status;
• Provide actionable insights on control effectiveness and areas of improvement;
• Support management reviews by highlighting key risks, trends, and mitigation actions.

• Drive continuous improvement initiatives to enhance control effectiveness and efficiency;
• Identify opportunities to standardize, automate, and simplify control processes;
• Promote best practices across countries and service providers;
• Support implementation of new tools, systems, or frameworks related to controls and compliance.

• University degree preferably in Business Administration, Finance, or related fields;
• 8+ years of experience in Finance Controls & Compliance / OTC / Supply Chain;
• Knowledge of SAP S/4HANA, SAP-FSCM, controls frameworks, and financial analytics;
• Experience in a Global Business Services (GBS) or shared services environment is highly preferred;
• Strong understanding of internal controls, compliance frameworks, and audit processes;
• Knowledge of SOX/internal audit standards (preferred);
• Proficiency in Excel, Power BI, or similar reporting tools;
• Excellent communication skills, with the ability to bridge the gap between technical IT requirements and business-facing customer service needs;
• Professional certifications (e.g., CA, CPA, CIA, CISA) are an added advantage.

• O2C and Supply Chain domain understanding;
• Controls framework understanding;
• Risk Management & Governance;
• Decision Making;
• Strategic Vision;
• Communication Skills;
• Problem Solving;
• Collaboration;
• Adaptability.

• Long-term and stable cooperation;
• Benefit platform;
• Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
• 22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year;
• Modern, cozy and central location in Bucharest;
• Teamwork in a multicultural environment;
• Medical subscription and life assurance.