Accounts Receivable (OTC) Specialist with German

Accounts Receivable (OTC) Specialist with German
Infosys - Bucharest - Hybrid 3/2 or Sibiu - Hybrid 3/2

We are looking for a candidate with:
English and German at a minimum B2 level (essential for client communication)
2 years of experience in accounting, preferably in the cash application process
Finance/Accounting degree or completion of relevant accounting courses
Strong analytical skills
High customer orientation and a proactive approach
Ability to understand both the broader context and detailed data aspects
Strong focus on identifying areas for improvement
Good team player
Customer-oriented mindset combined with initiative and accountability

Your key activities:
Performing cash application, account maintenance, refunds, reconciliations, reporting, and follow-up on open items (on-account process)
Handling telephone and written communication with German-speaking clients (phone calls, e-mails, and customer inquiries)
Identifying process gaps and proposing improvement opportunities
Ensuring effective communication and maintaining professional relationships with customers, suppliers, and internal teams
Preparing and updating Standard Operating Procedures (SOPs)
Achieving business targets (Service Level Agreements) as well as individual performance goals

You can expect from us:
Long-term and stable cooperation;
Benefit platform;
Organized training sessions during the first weeks and further upskilling courses (online, with our experts);