UX Design Lead
2 days ago• Cochin, India
Introduction
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
We are seeking a talented and experienced UX Designer with a proven record of delivering irresistible solutions, which address customers' most challenging business problems and opportunities, driving meaningful business outcomes, and driving revenue growth. The best candidate will have experience collaborating effectively with a cross functional team in agile and lean delivery methodologies. They should also be able to demonstrate leadership, technical curiosity and tenacity, to partner with some of the leading technologists in the field of cloud, cognitive computing, and GenAI to design products that are modern and user-friendly.
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If you have over 12 years of experience in creating impactful enterprise design solutions, and have the leadership skills to foster a high-performing team, we'd love to hear from you.
Your role and responsibilities
- Enable, drive and lead the design team with the owner's mentality to deliver and manage project tasks and deliverables using agile methodologies.
- Shape the strategy by setting high-level design goals to ensure a consistent and engaging experience. Analyze complexity, simplify workflows, identify the right problems to solve.
- Drive alignment by collaborating with designers, developers, marketers, and product managers to drive a shared understanding of user's needs and behaviours.
- Translate research into outstanding user experiences, steward design from concept to final code. Creation of key UX artifacts such as concept maps, storyboards, taxonomies, prototypes, patterns, information architecture, workflows and design specifications.
- Creating end-to-end customer experiences for AI-enabled solutions that help businesses make informed, data-driven decisions.
- Develop and playback interaction concepts to the larger team and be able to clearly defend design choices through employing prototypes at different fidelities to communicate design intent.
- Identify new components, patterns, and templates to be incorporated into the design standards while working with other designers across the organization to ensure consistency.
- Review designs of the multi-skilled design team, improving the work while growing the designers. Foster a team culture of diversity and transparent collaboration. Share work-in-progress designs and actively engage in giving and receiving constructive critique.
- Lead team stand-ups & playbacks and present design work as part of a compelling narrative to elicit buy-in from cross-disciplinary stakeholders.
- Advocate for and facilitate human centered design in everyday work and client meetings.
- Plan, lead and moderate virtual and in-person enterprise design thinking workshops.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
- Portfolio of previous work must be presented demonstrating the ability to solve complex user problems through design thinking process, ability to understand and address customer requirements effectively, creating solutions with UI designs and/or sketches that demonstrate an understanding of wire-framing, interaction design, visual design, and design best practices.
- At least 12+ years of experience in solving through user interface design, creating mock-ups and prototypes (low and high fidelity), as well as documenting interaction patterns for product UI.
- Experience with creating user scenarios for usability testing, analysis of industry trends, task analysis, workflow design, layout & composition and reporting conclusions in well-developed documents.
- Experience using GenAI and design tools (Figma, Mural, or Adobe Creative Cloud).
- Strong communication, storytelling, and documentation skills.
- Experience leading a team towards the successful delivery of high-quality designs to market.
Preferred technical and professional experience
- Experience in enterprise software design and delivery
- Experience planning & moderating design thinking workshops
- Experience designing for AI
- At least 12+ years of experience that demonstrates strategy, leadership, and collaboration on complex problems
- 7+ years experience as a design lead/people manager
- Deep expertise in influencing multidisciplinary teams, communicating design needs, and accurately scoping your team's work to drive action towards business goals
- A portfolio of work samples that demonstrates experience in human-centered design with a proven track record for driving outcomes
- Excellent listening, written, and verbal communication skills as well as storytelling and documentation skills
- Ability to work in-office a minimum of 3 days per week
- Advanced degree in a design-related field or Computer Science
- Known for transformational leadership and sustained record of excellent design work and leadership, while actively contributing to developing the design profession
- Enterprise software experience
- Self-motivation and open mindedness
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
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OTHER RELEVANT JOB DETAILS
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.
Client-provided location(s): Cochin, India
Job ID: IBM-71220
Employment Type: OTHER
Posted: 2025-11-11T18:48:59
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