Technical Sales Engineer - AI/MLOps
Introduction
Introduction
At IBM, Brand Technical Specialists (BTS) are trusted technical advisors to clients. They combine deep technical knowledge with strong business insight to help organizations solve complex challenges using IBM's Data and AI technologies. As a BTS, you work closely with clients to understand their goals, identify opportunities, and design solutions that leverage data, AI, and cloud technologies to drive innovation and measurable outcomes.
This role offers the opportunity to work at the intersection of technology and business, helping clients transform how they use data to make decisions, improve operations, and grow their organizations.
Your Role and Responsibilities
IBM is seeking a Data and AI Brand Technical Specialist (BTS) to support technical sales within IBM's Industry Market. In this role, you'll be part of a collaborative, client-facing team that helps organizations use data and AI to improve operations, make smarter decisions, and grow their businesses.
Your role and responsibilities
IBM is seeking a Data and AI Brand Technical Specialist (BTS) to support technical sales within IBM's Industry Market. In this role, you'll be part of a collaborative, client-facing team that helps organizations use data and AI to improve operations, make smarter decisions, and grow their businesses.
You'll receive training and mentorship to build your technical and professional skills, while working on meaningful projects that prepare you for a long-term career in technology.
What You'll Do
• Understand and articulate client business and technical requirements, aligning them with IBM's Data and AI capabilities.
• Lead technical sales engagements, including demos, Proofs of Concept (POC), and Proofs of Technology (POT).
• Design and present integrated solutions that include IBM's Data and AI technologies.
• Collaborate with IBM teams to co-create solutions and transfer technical knowledge.
• Act as a trusted advisor by building long-term relationships based on credibility, empathy, and consistent delivery.
• Support critical client situations with technical leadership and problem-solving.
• Contribute to territory development through strategic planning and execution of go-to-market initiatives.
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Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
Required Skills and Experience
• A bachelor's degree (or equivalent experience) in Computer Science, Data Science, Engineering, Information Systems, or a related field.
• A strong interest in data, artificial intelligence, and solving real-world problems with technology.
• Exposure to data tools, programming languages (such as Python or SQL), or cloud platforms through coursework, internships, or personal projects.
• Ability to explain technical concepts clearly to both technical and non-technical audiences.
• Willingness to learn quickly, take initiative, and collaborate with others in a team environment.
• Strong organizational and problem-solving skills with attention to detail.
Preferred technical and professional experience
Preferred Skills
• Excellent interpersonal communication skills-able to build rapport, listen actively, and engage confidently with clients and team members.
• Experience giving presentations or leading discussions in academic, internship, or project settings.
• Familiarity with data-related concepts such as data governance, data quality, or data visualization.
• Exposure to AI or machine learning concepts through coursework, certifications, or hands-on projects.
• Ability to work independently and manage multiple tasks in a fast-paced, client-focused environment.
• Curiosity and a growth mindset-eager to explore new technologies and continuously improve.
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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