Systems Expert Labs Delivery Project Manager
Introduction
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. You will manage projects delivered by experts in IBM products, who bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best- running and growing their business
Your role and responsibilities
This role ensures that client needs are satisfied through the formulation, development, implementation and delivery of systems solutions in response to client requirements expressed in approved service requests.
They are responsible for the overall project plan, budget, structure, schedule and staffing requirements for the delivery organization. Incumbents are required to manage efforts of IBM and client employees as well as third-party vendors to ensure that an integrated solution is provided to meet the client needs.
Expert level knowledge is required across PM methodologies, emerging technologies and technical architectures pertaining to the client served, and the vision to influence the clients' actions.
They hold overall responsibility for cost, schedule and contractual deliverables.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
Analytical Problem Solving:
Capable of analyzing moderately complex challenges using analytical tools and data interpretation. Applies critical thinking to assess problems with relevant data independently to evaluate potential solutions after considering various possibilities.
Engages in independent analysis and collaborates with others to gather insights and develop recommendations including challenging existing processes.
Work is done independently and is reviewed at critical points. Incorporates and promotes new technology to improve data analysis, reporting and problem solving.
Analyzes team processes to eliminate inefficiencies, leading to improved project timelines and resource allocation.
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Autonomy and Impact to the Organization:
Capable of working independently while actively contributing to team and organizational goals, with a growing ability to influence outcomes beyond department. This job is the fully qualified, experienced professional, journey-level position. Operates with moderate autonomy.
Leads small teams or projects, managing routine activities. Contributes to department projects ; takes ownership of team projects, driving their execution and coordinating with others effectively.
Recommends improvements at team level.
Provides inputs and contributes to managing department costs.
Understands and deftly handles ambiguity clients face in their business, market, industry, & technology.
Skills and Collaboration :
Applies a large set of skills and knowledge effectively.
Demonstrates understanding of all company resources and processes.
Guides less experienced team members in his/her area of specialty. Able to tailor consensual verbal and written communications that resonate with different stakeholders.
Conducts negotiations. Leverages network and engages independently with colleagues to achieve team goals.
Shares best practices with others. Articulates and compares alternative approaches to tasks.
May take on a supervisory role, guiding less experienced team members and ensuring their development. Utilizes emerging technologies to enhance team communication and project management.
Preferred technical and professional experience
Exposure to IBM Power, Storage & Mainframe Systems technologies.
Exposure to managing complex infrastructure projects.
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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