Supply Assurance intern

Introduction

A career in IBM Consulting is rooted in long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. You will be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your role and responsibilities

The Product Delivery and Technical Operations area is responsible for ensuring that the flow of supplies, parts, and technical support materials is always aligned with market demands, warranty contracts, and operational performance. The intern will work across the board, supporting warranty lifecycle management from data analysis to the execution of operational processes.

Main Responsibilities:

• Assist in monitoring the different stages of the life cycle of parts, components, and materials covered by warranty. In order management, opening internal requests, and systemic controls related to the supply flow and and assist in tracking materials and verifying compliance between requests, deliveries, and records;
• Support the execution of processes for activation, replacement, return, disposal, and closure of items under warranty andcommunication with suppliers to align pending issues, documentation, and warranty deadlines;
• Contribute to the preparation of reports and internal presentations related to the status of operations and supplies and to the analysis of supply consumption and demand projections related to warranty contracts;
• Perform simple data analyses to identify deviations, patterns, or opportunities for optimisation in warranty processes. Support continuous improvement initiatives by proposing adjustments to workflows, documentation, and controls;
• Update spreadsheets and dashboards for monitoring key performance indicators (KPIs) in the area, such as inventory levels, warranty periods, and supplier performance;
• Interact with areas such as logistics, purchasing, engineering, and technical support to collect and validate information;

Required education

High School Diploma/GED

Required technical and professional expertise

• Be an active university student pursuing a degree related to the field (preferably in Industrial Engineering, Business Administration, Supply Chain Management, or related fields);
• Willingness to learn and contribute in a dynamic environment;
• Excellent communication and interpersonal skills;
• Advanced English:
• Advanced Excel;

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.

Client-provided location(s): Guadalajara, Mexico

Job ID: IBM-75029

Employment Type: INTERN

Posted: 2025-11-25T18:52:21