Staff Solutions Engineer (HashiCorp)
Introduction
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
Your role and responsibilities
The Solutions Engineering team serves as the primary technical resource and internal advocate for all Customers at HashiCorp. Through consultative engagement, we identify our customers' challenges and business requirements, leveraging our product expertise to propose solutions that meet their needs. As trusted technical advisors, we work closely with our customers to help them achieve their target outcomes and realize the full value of the HashiCorp solutions they've implemented. Responsibilities: As a Staff Solutions Engineer, you will serve as an advanced technical leader and strategic advisor across multiple high-value accounts, providing thought leadership, deep technical expertise, and architectural guidance. You will influence customer strategy, accelerate platform usage, and strengthen long-term partnerships. In this role you will be expected to: • Exhibit Strategic Customer Leadership • Operate as a senior trusted advisor to enterprise and C-level stakeholders, influencing strategic direction across cloud adoption, DevSecOps, security, and modernization initiatives. • Guide customers through platform-level transformation including multi-product adoption, organizational change enablement, and scaling best practices. • Shape and communicate long-term roadmaps driving towards measurable customer outcomes.
• Drive Technical Excellence & Outcomes • Lead deep technical engagements-reference architectures, PoCs, workshops, integrations, and production deployments. • Provide authoritative guidance across identity-driven security, cloud automation, infrastructure lifecycle management, and policy-driven governance. • Support critical value realization milestones, guiding customers through onboarding, consumption success, and renewal cycles. • Mentorship & Thought Leadership • Mentor and elevate regional SE teams, promoting technical depth, storytelling excellence, and execution rigor. • Lead enablement sessions internally and externally; contribute to technical best practice assets, playbooks, and reusable architectural templates. • Multi-Product Expansion & Adoption • Drive platform expansion opportunities across Vault (security), Terraform (automation), Consul (networking), and Nomad (workload orchestration). • Deliver integrated value demonstrations aligned with customer digital transformation outcomes. • Cross-Functional Leadership • Partner closely with Sales Leadership, Solutions Architecture, Customer Success, Professional Services, Engineering, and Product Management to ensure customer success throughout the lifecycle. • Provide market and customer feedback to inform product direction, roadmap prioritization, and competitive positioning. • Evangelize HashiCorp & Ecosystem • Represent HashiCorp in strategic events, executive briefings, and lighthouse reference opportunities. • Engage with ecosystem partners and system integrators to promote successful delivery patterns and product interoperability.
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Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
• Experience: 13+ years in technical pre-sales, architecture, or consulting roles; enterprise experience required. • Strategic Influence: Proven ability to influence enterprise decision-makers-including C-suite-towards multi-year transformation initiatives.
• Technical Expertise: • Hybrid and multi-cloud architectures • DevSecOps and IaC • Infrastructure lifecycle automation • Identity & secrets management • Platform security & compliance • Container/orchestration platforms • Execution Excellence: Demonstrated record of leading complex PoCs, integrations, and production deployments for large-scale enterprises. • Communication: Exceptional ability to communicate complex technical strategies to both executive and technical stakeholders; confident storytelling and presentation abilities. • Collaboration: Strong history of working cross-functionally with field, R&D, and delivery teams to drive outcomes. • Travel: Ability to travel as needed, with domestic and occasional international travel required
Preferred technical and professional experience
• Familiarity or hands-on experience with HashiCorp products (Terraform, Vault, Boundary, Consul, Nomad).
• Cloud certifications (AWS / Azure / GCP), strong architectural certifications preferred.
• Bachelor's degree in computer science, Engineering, IT, or equivalent experience.
• Experience with highly regulated or large-scale global enterprises.
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
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