Solutions Consultant
Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
Your role and responsibilities
The Solutions Consultant is a key pre-sales role within IBM, supporting cross-industry pursuits across Cloud, Data & AI, Business Applications, and Application Operations/Managed Services. This role focuses on shaping deliverable, competitive and scalable solutions that meet client requirements across sectors. We are seeking a technically capable and commercially aware pre-sales professional with hands-on experience in RUN solutions, Managed Services, AMS models including cloud-native operations. The ideal candidate brings solid client-facing capability, the ability to translate requirements into structured solution components and foundational experience working on deals in a pre-sales capacity. This position works closely with sales, delivery, architects and SMEs to support opportunity qualification, structure solutions, create pricing inputs and prepare compelling proposal content.
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The position reports directly to the Head of Solutions for ANZ, working closely with Sector leaders, sales teams, client partners and Service lines contributing actively and hands-on throughout opportunity development to strengthen IBM's presence across key industries.
Your Roles and Responsibilities
- Support pre-sales cycles for opportunities across Cloud, Data & AI, Business Applications and Managed Services, ensuring solutions align to client requirements and IBM's delivery capabilities and industry best practices while maintaining competitiveness and feasibility.
- Contribute to shaping pursuit strategy with sales, delivery and SMEs, ensuring solutions are competitive, commercially viable and operationally feasible.
- Support the design of RUN, Managed Services and AMS solutions-including delivery models, service structures, SLAs, resource models, support models and tooling approaches.
- Develop solution artefacts such as service descriptions, delivery frameworks, operational models, governance structures and pricing inputs.
- Participate in RFI/RFP/RFQ responses, ensuring clarity, compliance, high-quality writing and alignment to evaluation criteria.
- Support cost modelling, rate card alignment, BOM inputs and scenario modelling in collaboration with Service Lines and Solution Leads.
- Conduct basic competitive analysis, identifying differentiators against market providers in cloud, AMS and managed operations.
- Prepare presentation materials and contribute to orals preparation, communicating solution elements in a clear and structured manner.
- Stay current with emerging technologies, AMS/Managed Services delivery trends, automation tools and operations practices
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
Pre-Sales Experience: Demonstrated experience contributing to pre-sales pursuits, RFx responses or client proposals across technology service.
* Managed Services Expertise: Working knowledge of Managed Services, AMS, support operations or RUN delivery models (L1-L4 support, service towers, SLAs, ticketing, incident/problem management)
RUN solutions Expertise: Experience in designing end-to-end AMS/AO solutions, including delivery models, governance, timelines and service coverage. Help Develop reusable solution components, templates and accelerators to streamline future pursuits
Client-Facing Skills: Ability to communicate with clients, understand high-level requirements and present solution elements clearly
Commercial Understanding: Foundational understanding of pricing, resource models, rate cards, support models, and cost drivers in Managed Services and AMS deals
Collaboration: Experience working with sales, delivery, architects and SMEs in fast paced opportunity cycles.
Education and Technical Expertise:
A Bachelor's or Master's degree in Computer Science, Information Systems, Engineering or a related discipline (or equivalent experience).
- Exposure to multi-year Managed Services contracts or AMS transitions.
- Technical Certifications: At least one relevant certification (e.g., Azure, AWS, GCP, ITIL, DevOps, ServiceNow, Dynamics, SAP, Red Hat). Multiple certifications are highly desirable.
- Strong documentation and proposal skills and ability to structure solution content, contribute to bid responses and prepare PowerPoint deliverables.
- Experience working with cross-sector clients across industries such as financial services, utilities, retail, healthcare or manufacturing.
- Proficiency in Microsoft PowerPoint for developing polished orals presentations and solution narratives. Comfortable working with spreadsheets for cost inputs, scenario modelling and commercial support.
- Hands-on capability in one technical domain-preferably cloud operations, application support, integration, automation, or monitoring/management tooling.
- Ability to translate technical requirements into deliverable solution constructs and articulate technical outcomes in non-technical language.
ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Perks and Benefits
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Parental Benefits
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Office Life and Perks
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Financial and Retirement
Professional Development
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