Software Developer

Introduction

IBM's Managed DNS product is a cornerstone of our global networking infrastructure, enabling secure, scalable, and high-performance domain name resolution for enterprise clients. As part of the team, you will contribute to the evolution of this critical service, working on backend systems that demand deep technical expertise and a passion for solving complex problems.

We are seeking a seasoned Software Developer with strong experience in backend development, distributed systems, and networking protocols. This role offers the opportunity to work with cutting-edge technologies including Go, Kubernetes, Kafka, Prometheus, and DNS protocol implementations, while also contributing to the design and development of APIs that power our DNS services.

You will be joining a team of highly skilled engineers focused on innovation, reliability, and performance. If you thrive in a collaborative environment, enjoy mentoring others, and are motivated by technical challenges that have real-world impact, we invite you to apply.

Your role and responsibilities

As a Software Developer on IBM's Managed DNS team, you will play a critical role in designing, developing, and maintaining the backend systems that power our global DNS infrastructure. You will work on high-impact projects that require deep technical expertise, cross-functional collaboration, and a strong understanding of networking and distributed systems.

Key responsibilities include:

• Design and Development: Architect and implement backend services and APIs using Go, some C/C++, and other relevant technologies. Ensure high performance, scalability, and reliability of DNS services.
• Infrastructure and Deployment: Work with Kubernetes and containerized environments to deploy and manage microservices. Contribute to infrastructure automation and CI/CD pipelines.
• Protocol Expertise: Apply deep knowledge of DNS and networking protocols to enhance system capabilities and troubleshoot complex issues.
• Data and Messaging Systems: Integrate and optimize databases and messaging systems such as Kafka to support high-throughput, low-latency operations.
• Observability and Reliability: Integrate with observability tools including Prometheus, Grafana, and other monitoring solutions to ensure system health and performance.
• Innovation and Problem Solving: Break down complex technical challenges into solvable components. Propose and deliver innovative solutions that improve product quality and team productivity.
• Collaboration and Leadership: Mentor junior developers, share knowledge across teams, and contribute to open-source or inner-source initiatives. Drive team initiatives to successful completion and support cross-functional collaboration.
• Client and Stakeholder Engagement: Understand stakeholder needs and deliver high-quality solutions that align with business objectives. Communicate effectively with internal and external audiences, including senior leadership.
• Quality and Standards: Uphold high standards for code quality, security, and maintainability. Participate in code reviews and define development best practices.
• Growth and Influence: Act as a role model for IBM Growth Behaviors, demonstrating resourcefulness, courage, and a team-focused mindset. Contribute to intellectual property generation and technical publications where applicable.

• Backend Development Expertise: Proven experience designing and implementing scalable backend systems using Go (Golang) and optionally C/C++, with a strong emphasis on performance, reliability, and maintainability.
• Cloud-Native Infrastructure: Hands-on experience with Kubernetes, container orchestration, and microservices architecture in production environments.
• Networking and DNS Protocols: Deep understanding of DNS, TCP/IP, and other networking protocols, with the ability to troubleshoot and optimize networked systems.
• Distributed Systems: Experience working with Kafka or similar messaging systems, and designing systems for high availability and fault tolerance.
• Observability and Monitoring: Familiarity withPrometheus, Grafana, and other observability tools to monitor, alert, and improve system health and performance.
• Database Technologies: Proficiency in working with relational databases.
• Software Engineering Practices: Strong grasp of software development methodologies (e.g., Agile, DevOps), CI/CD pipelines, version control (Git), and automated testing.
• Problem Solving and Innovation: Demonstrated ability to break down complex technical challenges, propose innovative solutions, and drive them to completion.
• Cross-Functional Collaboration: Experience working across teams and functions to deliver integrated solutions. Ability to mentor junior developers and contribute to team skill-building.

• Communication and Leadership: Capable of delivering effective technical presentations to senior leadership and external audiences. Comfortable engaging with stakeholders to understand requirements and deliver business value.