Site Reliability Engineer
2 days ago• Bangalore, India
Introduction
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.
Your role and responsibilities
As a Site Reliability Engineer, you will work in an agile, collaborative environment to build, deploy, configure, and maintain systems for the IBM client business. In this role, you will lead the problem resolution process for our clients, from analysis and troubleshooting, to deploying the latest software updates & fixes.
- System Architecture and Automation: Design, implement, and maintain scalable infrastructure and services. Automate infrastructure management, configuration, and deployment.
- Incident Response: Act as a point of escalation for major incidents, resolving service disruptions swiftly. Perform post-incident reviews and implement permanent resolutions.
- Monitoring and Performance Tuning: Create and maintain monitoring, logging, and alerting solutions to track system performance. Identify bottlenecks and optimize performance.
- Service Level Objectives (SLOs) and SLAs: Define and manage service-level objectives (SLOs) and service-level agreements (SLAs). Ensure services meet or exceed these benchmarks.
- Capacity Planning: Analyze service trends to predict future needs and ensure that the infrastructure is prepared to handle anticipated loads.
- Collaboration with Engineering Teams: Work closely with software engineering teams to build reliable and scalable solutions, contributing to the design and implementation of new features.
- Security and Compliance: Implement and manage security best practices. Ensure compliance with regulatory and corporate policies.
Want more jobs like this?
Get jobs in Bangalore, India delivered to your inbox every week.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
2-5 years in Site Reliability Engineering, DevOps, or a related field.
* Cloud Technologies: Hands-on experience with AWS and Azure.
Infrastructure as Code (IaC): Expertise in automation tools like Terraform (preferred), CloudFormation.
Containerization and Orchestration: Proficiency with Docker, Kubernetes, or OpenShift.
Programming and Scripting: Proficiency in languages like Python, Go, or Bash for automation and scripting tasks.
CI/CD Pipelines: Experience with Continuous Integration/Continuous Deployment tools such as GitLab CI, or Jenkins.
Preferred technical and professional experience
Monitoring Tools: Strong knowledge of monitoring and alerting tools like Prometheus and Grafana.
Networking and Security: Strong understanding of networking concepts (DNS, TCP/IP, HTTP) and security best practices.
Database Management: Experience in managing both SQL and NoSQL databases.
Experience with large-scale distributed systems.
Exposure to microservices architecture.
Strong troubleshooting and analytical skills.
Certifications in cloud platforms (AWS Certified, Azure Certified, K8s certification etc.).
Experience working in Agile environments.
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status.
OTHER RELEVANT JOB DETAILS
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.
Client-provided location(s): Bangalore, India
Job ID: IBM-49139
Employment Type: OTHER
Posted: 2025-07-31T11:49:20
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
Company Videos
Hear directly from employees about what it is like to work at IBM.