Senior Designer - HashiCorp
Introduction
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.
Your role and responsibilities
About HashiCorp
At HashiCorp, an IBM company, we build the infrastructure that enables innovation. Our suite of multi-cloud infrastructure automation products are the underpinnings of the largest enterprises in the world, who rely on our solutions to provision, secure, connect, and run their critical applications to deliver crucial services, communications tools, and entertainment platforms to the world. We're building a once-in-a-generation infrastructure company with a unique approach rather than focusing on specific technologies, and we build products and solutions that support real-world workflows spanning the multiple cloud environments that nearly every organization worldwide is using today.
Security Lifecycle Management
● Vault provides organizations with identity-based security to automatically authenticate and authorize access to secrets and other sensitive data.
● Boundary standardizes secure remote access across dynamic environments, allowing organizations to connect users and manage access with identity-based security controls.
● Radar continuously scans source code, repositories, container images, and developer tools for unmanaged secrets, PII, and other sensitive data, classifies and ranks findings, and surfaces them so teams can prioritize and remediate exposures.
Infrastructure Lifecycle Management
● Terraform provides organizations with a single workflow to provision their cloud, private datacenter, and SaaS infrastructure and continuously manage it throughout its lifecycle.
● Packer provides organizations with a single workflow to build cloud and private datacenter images and continuously manage them throughout their lifecycle.
● Waypoint give platform teams the power to deliver golden patterns and workflows through an internal developer platform.
● Nomad manages containers, binaries, and VMs efficiently in the cloud, on-premises, and across edge environments.
What's special about HashiCorp Design?
At HashiCorp, we work on products that our users and customers love. It dramatically eases the work and overhead of deploying and managing infrastructure for teams, allowing people to focus on the uniquely valuable parts of their job, rather than tedious and repetitive tasks.
This means customers really use our software and provide lots of feedback. Gathering and understanding this feedback requires that we collaborate across multiple disciplines, including Product, Engineering, Field, Marketing
We design and build workflows to enable our customers to secure their applications and protect sensitive information data. We focus on enabling platform teams and their customers (typically developers) to adopt and improve strong security practices. We do this with the user at heart and our 'beauty works better' principle in hand. We believe the design process can and should feel satisfying for stakeholders, continually improve with insights, and regularly deliver positive outcomes for our business.
We find that our principles of Kindness, Humility, and Reflection allow team members to collaborate openly and safely. We look to help and learn from each other and win together.
HashiCorp Design is looking for people who want to do the best work of their careers to join us and make all of us better.
About the role
Vault is a complex product customers rely on to secure their most critical systems and workloads. If you love solving interesting, novel problems, this is a role you'll enjoy. You will work closely with other Product Designers, Product Managers, and Engineers to research, define, execute, and deliver high-quality designs.
As part of a distributed, global team, you will help us maintain a focus on user experience in our products and identify strategic opportunities for improvement. You will work closely with other Product Designers, Product Managers, and Engineers to research, define, execute, and deliver high-quality designs in your product area You'll contribute to product strategy and vision discussions and help drive alignment through the work of the team. If you love solving interesting, novel problems, this is a role you'll enjoy.
What you'll do (responsibilities):
● Be a passionate designer who thrives in uncertainty and ambiguity.
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● Collaborate closely with Product and Engineering teams to set priorities, goals, and roadmaps, and help guide product innovations from early concepts to GA release.
● Own the end-to-end design process, develop a domain understanding of our products and the JTBDs for our users.
● Combine research and creativity to deliver practical, elegant solutions for technical users, validating designs through generative research, user testing, and analytics.
● Partner with engineers on feasibility, responsiveness, and details of components.
● Work iteratively in a dynamic environment, adapting quickly to user and stakeholder feedback to refine and enhance designs.
● Work with internal and external stakeholders to determine and prioritize new features and enhancements critical to the success of HashiCorp customers and community
● Leverage Hashicorp's Design System and help elevate our design quality.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
● Experience (10+ years) building user interface mockups (low- and high- fidelity), patterns, mockups, storyboards, interactive prototypes, and development-ready specifications.
● Experience (5+ years) leading user research studies to uncover customer insights and developing product solutions that are valuable and usable for our customers.
● You have experience ( 5+ years) designing for complex technical experiences, especially for enterprise IT and security products.
● Experience influencing multidisciplinary teams, communicating design needs, and collaborating on design work across a globally distributed remote team.
● Experience with modern design thinking methodologies and UX tools (Figma, Mural, Dovetail, Qualtrics,UserZoom, etc).
● Excellent listening, written, and verbal communication skills as well as storytelling and documentation skills.
● You are a problem solver, you take ownership of your work, and you focus on delivering impact.
Preferred technical and professional experience
● You have familiarity with HashiCorp and IBM Products
● You've reviewed our principles and they resonate with your professional values.
ABOUT BUSINESS UNIT
IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
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ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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