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Senior Business System Analyst

2 days ago Research Triangle Park, NC

Introduction

At IBM Human Resources & Talent Transformation, we reimagine the way people work by combining AI, data, and human centered design. Our teams help close skill gaps, modernize HR models, and create engaging employee experiences on a scale. Working in HR at IBM means bringing technology and people. Streamlining processes, driving agility, and enabling leaders and employees to thrive. You'll collaborate across the business to shape the future of work. With continuous learning, career growth, and a culture built on empathy and innovation, IBM offers the opportunity to make a real impact on organizations and people worldwide.

Your role and responsibilities

About the Job:

Red Hat Enterprise Applications team is seeking a Senior-Level IT Business System Analyst (BSA) in support of its committed spend applications. He/she will work alongside IT Developers, Business Partners, and Business Controls to ensure and document IT Processes and Procedures and support applications like, General Ledger, Accounts Receivable, Accounts Payable, RevStream (Revenue Recognition), and other Financial Oracle E-Business Suite Applications. The BA will assist with supporting and coordinating IT Technology controls. Configures system settings and options; plans and executes unit, integration, and acceptance testing to meet business requirements. May lead cross-functional linked teams to address business or systems issues The BA may be responsible for creating business cases and eliciting business requirements and process maps.

Business Systems Analyst: Analyzes complex business problems to be solved with automated systems. Identifies gaps and provides technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost-effective manner. Configures system settings and options; plans and executes unit, integration and acceptance testing to meet business requirements. Designs details of automated systems. May provide consultation to users around automated systems.

May lead cross-functional linked teams to address business or systems issues. Survey Tip: May be client-focused, working in conjunction with Professional Services and Outsourcing functions. May include company-wide, web-enabled solutions. This role may encounter confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.

What will you do:

  • Developing Business Case documents, requirements and process maps, and representing the project at required forums
  • Collaborate with business customers on requirements gathering and business analysis.
  • Document use cases, create physical and logical data models and build deployment plans
  • Working with multiple IT teams in support of audit activities.
  • Work with technical developers and database administrators on production issues and project activities.
  • Represent the team in meetings with stakeholders
  • Perform functional designs, standard and custom configuration, functional testing, and release support
  • Interact with cross-functional teams to deliver projects within committed time frames.
  • Defining the scope of an actionable project, working in tandem with both Business and IT stakeholders
  • Documenting issues and providing supporting documentation to the Business System organization to illustrate current state/problems, etc.
  • Conduct training sessions for end-users
  • Actively question and challenge customers to understand their requirements and design optimal solutions.
  • Scaled Agile Methodologies Development Process (JIRA)

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Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

  • 5+ years of experience delivering projects as part of cross-functional, cross departmental teams, including work with ERP systems (Oracle EBS Financials)
  • Experience in creating business cases, requirements documentation, and process maps
  • Ability to build and maintain strong working relationships across Operations, Sales, and IT
  • Experience modeling and defining data process flows between systems
  • Strong written and verbal communication skills, with the ability to produce clear and concise documentation
  • Expertise in facilitating meetings, webinars, and conference calls
  • Experience in both business operations and IT solution delivery

Preferred technical and professional experience

  • 5+ years of Consulting experience
  • Experience with mid-scale (<$ 2 million) software development projects
  • Experience with Internal Audit, Business Controls, or IT process controls
  • Experience with Agile Methodology

ABOUT BUSINESS UNIT

The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law

- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals

- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Client-provided location(s): Research Triangle Park, NC, Poughkeepsie, NY
Job ID: IBM-85477
Employment Type: OTHER
Posted: 2026-01-10T18:50:23

Perks and Benefits

  • Health and Wellness

    • Parental Benefits

      • Work Flexibility

        • Office Life and Perks

          • Vacation and Time Off

            • Financial and Retirement

              • Professional Development

                • Diversity and Inclusion

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