Security Device Analyst
Introduction
IBM Security is a world leader in cybersecurity industry that protect corporate and personal information from an ever-changing spectrum of online threats and misuse. IBM Security core operations are performed in Security Operations Centers (SOC) located in 10 locations around the Globe with SOC Poland one of the largest center covering all CSS services
Your role and responsibilities
IBM CSS Security Services division, is seeking highly motivated network/security technicians to join the IBM Global Security Operations Center (SOC), working from the Wroclaw's Client Innovation Center in Poland as a SOC Security Device Analyst, augmenting our 24/7/365 services.
The IBM SOC Security Device Analyst is an individual contributor responsible for ensuring the health and currency of security devices that compose the managed infrastructure of clients worldwide.
As a member of a team or working independently, the SOC Device Analyst performs an analytical and technical role in the monitoring and escalating security incidents, perform first investigation on incidents related to CSS Customers.
SOC Analyst deliver IT security solutions and communicates all of them to Clients. SOC Device Analysts perform assigned technical tasks including research, analysis, troubleshooting, recovery, and issue root cause analysis of managed security solutions.
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SOC Device Analysts among other responsibilities, performs device health monitoring on security devices (QRadar, Palo Alto Cortex XSIAM, Firewalls, UTMs, Network and Host IPS/IDS etc) working with automated monitoring, alert solutions, and troubleshooting network and security issues.
Position will perform triage, diagnosis or device health issues, investigation of connectivity and outages incidents, analysis recurrent events and problem investigation. Develop and maintain departmental procedures, technical standards and guidelines, recommending improvements
Work model: 12 hours per shift. 24/7 coverage. 5/2/5/2 days per working week in a month
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
- Bachelor's Degree or equivalent in Computer/Electrical Engineering, Computer Science or Network Management
- Fluent English (reading/writing/speaking)
- Basic knowledge in Linux/Unix
- Basic network knowledge
- Attention to detail and great organizational skills
- Strong teamwork abilities
Preferred technical and professional experience
Preferred Professional and Technical Expertise
• Masters's Degree or equivalent in Computer/Electrical Engineering, Computer Science or Network Management
• Fluent English (reading/writing/speaking)
• One or more security industry/professional certifications or equivalent knowledge (CCNA Security, CompTIA Security+, AWS/Google/Microsoft cloud or similar industry-recognized certifications)
• One or more network industry/professional certifications or equivalent knowledge (CompTIA N+, CCNA or similar industry-recognized certifications)
• Experience with network/security hardware technologies (e.g. Proxys, Firewalls, Content Managers, Network IDS/IPS)
• Ability to troubleshoot complex multi-vendor environments
• Combined experience in network administration, server administration, information security
• Experience in commercial technologies such as QRadar, Checkpoint, Trend Micro, McAfee, Juniper, Cisco, IBM Proventia, Symantec
• Experience in SNOW
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OTHER RELEVANT JOB DETAILS
IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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