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RFA writer for IBM Storage products

5 days ago Guadalajara, Mexico

Introduction

At IBM, our RFA writer team is at the heart of innovation, driving transformation across hardware and software portfolios. As an RFA writer supporting cross-portfolio initiatives for IBM Storage Hardware and Software, you'll contribute to strategic programs, learn from experienced professionals, and help improve processes that support IBM's product lifecycle.

Responsibilities:

• Work with a tight schedule maintaining the milestone dates and calendar deadlines for the new product announcements

• Participate in Offering Development conference meetings scheduled during the year.

• Plan and define the different announcement dates for new products for each quarter, from an RFA point of view.

• Create the RFA and EPIC documents for new/current Products.

• Coordinate with the Offering Managers or Planners, the marketing and end-of-life withdrawals.

• Keep up to date the Announcement Letters and Sales Manuals for new and existing products of each brand.

• Fix problems generated by the new announcement in the different systems such as ordering and configuration systems, price, or finance.

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• Continuous improvement of the RFA process and related areas.

• Work side-by-side with the DCT team representatives in order to ensure the quality of each announcement.

• Participate proactively and with a positive attitude in the internal RFA writer's team meetings.

Your role and responsibilities

The RFA writer is responsible for the creation of announcement documents, planning, writing, and tracking RFAs and EPICs through the RFA create tool. The RFA writer will work collaboratively and effectively alongside Product Development, Project Managers, Offering Managers, Marketing, Legal, Fulfillment, and Pricing to develop complete and accurate technical information according to strict IBM Style guidelines.

Technical aptitude is required to understand the IBM Storage portfolio as they will attend development core team meetings for their particular product set. The RFA writer must be flexible to meet announcement schedules and last-minute changes.

The RFA writer must be organized and needs to have the ability to work within a tight schedule. Specific activities will vary by product set, but key activities will include creating RFAs for upcoming Storage announcements, maintaining Sales Manuals and announcement letters for current Storage products (hardware and Software) via EPICs, and withdrawal activities for products going end of life.

A successful RFA writer will have the ability to drive projects to completion; will set meetings and pull-in the appropriate people to ensure that dates are met. Good coordination and project/time-line management skills, as well as persistence help greatly to execute this role.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

English Fluent

Write technical documents

Launch new products in manufacturing areas.

Office system bundle

Virtual conference and meeting taking (English 100%)

Project Management

Multicultural teamwork experience

Documentation abilities

Ordering systems knowledge

Supply Chain knowledge

Basic AI knowledge tools

Preferred technical and professional experience

  • Work under pressure
  • Teamwork
  • Leadership
  • Negotiation
  • Flexibility
  • Organized

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.

Client-provided location(s): Guadalajara, Mexico
Job ID: IBM-73733
Employment Type: OTHER
Posted: 2025-11-28T18:47:01

Perks and Benefits

  • Health and Wellness

    • Parental Benefits

      • Work Flexibility

        • Office Life and Perks

          • Vacation and Time Off

            • Financial and Retirement

              • Professional Development

                • Diversity and Inclusion

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