Product Manager - WalkMe

• Build and maintain a metrics dashboard tracking WalkMe implementation for various use cases
• Run A/B tests to optimize flows and sunset underperforming ones
• Use insights to onboard additional products and refine playbooks
• Deliver quarterly impact reports and roadmap updates

Enablement & Training

• Partner with our UX subject-matter expert to design and deliver WalkMe enablement workshops for product teams
• Facilitate hands-on sessions using WalkMe playbooks and certification programs
• Identify and support WalkMe "champions" within product teams
• Establish a centralized WalkMe Center of Excellence (CoE) for governance and advanced use cases
• Host office hours for troubleshooting and sharing best practices

Required education

Bachelor's Degree

Required technical and professional expertise

• 5+ years of experience in product enablement, digital adoption platforms, or product operations
• Hands-on experience with WalkMe or similar DAPs (e.g., Pendo, Whatfix)
• Strong analytical skills with experience in usage data analysis and dashboarding
• Proven ability to lead cross-functional workshops and training sessions
• Excellent communication and stakeholder management skills

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

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ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

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Client-provided location(s): Bangalore, India

Job ID: IBM-70345

Employment Type: OTHER

Posted: 2025-11-08T18:45:15