Product Designer - HashiCorp Infrastructure/Self-Serve

What's special about the ILM Design Team?

Our design team works on ILM products that our users and customers love. It dramatically eases the work and overhead of deploying and managing infrastructure for teams, allowing people to focus on the uniquely valuable parts of their job, rather than tedious and repetitive tasks.

This means customers really use our software and provide lots of feedback. Gathering and understanding this feedback requires that we collaborate across multiple disciplines, including Product, Engineering, Field, Marketing.

We design and build workflows to enable our customers to secure their applications and protect sensitive information data. We focus on enabling platform teams and their customers (typically developers) to adopt and improve strong security practices. We do this with the user at heart and our 'beauty works better' principle in hand. We believe the design process can and should feel satisfying for stakeholders, continually improve with insights, and regularly deliver positive outcomes for our business.

We find that our principles of Kindness, Humility, and Reflection allow team members to collaborate openly and safely. We look to help and learn from each other and win together.

We're looking for people who want to do the best work of their careers to join us and make all of us better.

About Waypoint

HCP Waypoint is designed to enable platform teams to define golden patterns and workflows for developers to enable management of applications at scale. Waypoint and HCP Terraform work collaboratively to let developers quickly set up their apps' infrastructure with just a button press. The goal of Waypoint is to help platform teams provide a clear and consistent developer experience for their development teams while providing a central catalog of applications, day-2+ operations, and their associated metadata. HCP Waypoint is a rapidly evolving product with lofty aspirations.

About the role

As a Senior Product Designer for Waypoint, you'll help us maintain a focus on user experience across Waypoint and identify strategic opportunities for improvement and integration with Terraform. You'll work with your cross-functional peers to drive awareness and prioritize initiatives to improve the user experience measurably. You'll contribute to product strategy and vision discussions and help drive alignment through the work of the team.

You'll discover and specify strategic opportunities for improvement through generative research. You'll inform product strategy, shape product design vision and direction and drive alignment across the team, and conduct evaluative research to recommend the best path forward.

In this role, you'll partner closely with product, engineering, and other cross-functional teams to envision innovative workflows for provisioning and deploying infrastructure over multiple public and private clouds, and improve the user experience measurably.

You will craft usable, useful, valuable, accessible, and delightful experiences for platform engineering teams, developers, and their organizations. You'll guide, mentor, and collaborate with product designers across the team to ensure alignment.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• You are a passionate and curious designer who thrives in uncertainty and ambiguity.
• You have established yourself as a professional enterprise Product Designer.
• You have experience designing for complex enterprise software for infrastructure, developer tooling, or developer experience.
• You understand the importance of culture and building a fun, high-functioning team.
• You enjoy working collaboratively with a distributed remote team.
• You value feedback, and seeking ways to learn and grow as a designer.
• You are a problem solver, you take ownership of your work, and you focus on delivering impact.
• You are comfortable working across a distributed remote-first team.
• You are comfortable working on large scale projects.

Preferred technical and professional experience

• You have familiarity with or are willing to learn the key workflows involved in ILM products (Terraform, Packer, Vagrant, Waypoint, Nomad).

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Client-provided location(s): Abilene, TX

Job ID: IBM-73121

Employment Type: OTHER

Posted: 2025-11-19T18:51:01