OpenText Developer
Introduction
About the Role
We are looking for a detail-oriented and technically skilled Package Specialist to join
our HR Technology team. This role is critical in configuring and maintaining OpenText
solutions, with a strong focus on PowerDocs for letter generation and integration with
HR processes.
The ideal candidate combines technical expertise with excellent communication skills to
bridge business needs and development teams.
Your role and responsibilities
Configure and maintain PowerDocs templates for HR letters (simple and intermediate
complexity).
Define functional requirements by translating HR and user needs for developers.
Manage issue triage and ensure timely resolution.
Oversee developer deliverables and ensure deadlines are met.
Participate in solution design calls and provide input on feasibility.
Maintain compliance alignment and user experience standards for letter content.
Control UAT and acceptance testing processes.
Analyze Change Requests and assess impact.
Integrate DocuSign and Adobe solutions with OpenText workflows.
Support Java-based scripting for advanced configurations.
Collaborate across teams to ensure smooth implementation and communication.
Required education
Technical Diploma
Preferred education
Bachelor's Degree
Required technical and professional expertise
Required Skills
Strong analytical problem-solving skills.
Excellent cross-team communication and stakeholder management.
Ability to manage deadlines and prioritize tasks effectively.
Technical familiarity with OpenText xECM and PowerDocs.
Hands-on experience with PowerDocs configuration.
Knowledge of DocuSign and Adobe integration.
Basic understanding of Java and scripting for template customization.
Experience with SuccessFactors is a plus.
Strong attention to detail and commitment to compliance standards.
ABOUT BUSINESS UNIT
IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.
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