Lab Technician
Introduction
At IBM, hardware compliance isn't just a requirement, it's a responsibility. As a Hardware Technician in Rochester, Minnesota, you'll be part of the team that ensures IBM's enterprise hardware products meet rigorous global safety standards. From Power Systems to Storage solutions, your work will help safeguard the reliability and integrity of the infrastructure that powers industries worldwide.
In this role, you'll collaborate with cross-functional engineering teams to certify IBM server and storage products for the worldwide market. You will conduct safety tests, Electromagnetic (EMC) test, Shock/Vibe and/or Acoustics tests as well as testing to IBM quality standards. You will engage directly with certifying agencies, contribute to product design reviews, and support testing in lab environments to validate safe operation under real-world conditions.
IBM fosters a culture of innovation, inclusion, and continuous learning. Here, your expertise in product safety will not only protect users-it will help shape the future of trusted technology.
Your role and responsibilities
At IBM, safety is innovation's foundation. As a Hardware Technician in Rochester, Minnesota, you'll play a critical role in ensuring IBM's Power and Storage hardware products meet global regulatory standards for safe installation and use.
You will collaborate closely with hardware engineers to perform EMC, safety, and/or Acoustics testing. You will work with engineers to certify and secure approvals for market release. This role blends hands-on lab work, engineering and IT Administration in a technician role to support world-wide hardware compliance, giving you the opportunity to grow and experience a wide variety of workloads.
In IBM's fast-paced development environment, your work will directly impact product launches and global revenue. You'll be part of a team that values adaptability, creativity, and precision and where your contributions help deliver trusted, high-performance infrastructure to clients worldwide.
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Required education
Technical Diploma
Required technical and professional expertise
- Familiarity with IT systems, and aptitude to install operating systems, drivers, and test software on hardware platforms.
- Knowledge and ability to work with hardware components, install disks, cards and I/O adapters (along with requisite basic knowledge of hand and power tools)
- Ability to learn and adapt. In this complex environment, most everyone will be expected to learn, gain skills and continually adapt to new hardware and new challenges.
- Ability to follow and execute hardware test plans under the direction of engineers
- Basic understanding of standards and ability to follow instructions.
- Strong organizational and follow-up skills.
- Ability to work independently and in team environments.
- Creative problem-solving mindset.
- Willingness to adapt to fast-paced, evolving work environments.
- Clear communication and reporting skills for status updates and certification documentation.
ABOUT BUSINESS UNIT
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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