Junior PMO and Office Manager

Introduction

At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.

A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.

Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

We offer:

• Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
• Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
• Feedback and checkpoints throughout the year
• Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
• A culture where your ideas for growth and innovation are always welcome
• Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
• Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
• More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.

• Lead cross-functional project teams in delivering custom development solutions or managing application maintenance and support.
• Ensure project completion within the specified scope, cost, and timeline while meeting business requirements and contractual obligations.
• Manage project plans, budgets, schedules, and staffing requirements, including IBM, client employees, and third-party vendors.
• Establish effective communication plans, deliver regular project status updates to stakeholders, and ensure successful project outcomes.
• Foster a collaborative and inclusive team environment, encouraging open communication and continuous improvement
• Assisting with resource management activities, including onboarding, offboarding, and general team coordination and logistics
• Facilitating sessions and meetings within the account, including attending key discussions, capturing progress updates, and drafting reports
• Organising and supporting events at the Leicester base, including managing room bookings and contributing to location-based initiatives
• Supporting both local and broader Borders & Trade initiatives, fostering collaboration across teams
• Contributing to the coordination and successful delivery of project milestones and governance activities, including regular reporting
• Developing a basic understanding of project commercials (Fixed Price / T&M) and assisting with forecast updates
• Facilitating collaboration between the account and wider Welfare, Tax, and Customs teams to ensure alignment and delivery continuity
  
  This is a hands-on role that blends operational support with the opportunity to develop practical delivery experience

• Strong organisational skills - Able to manage tasks coordinate logistics and keep things running smoothly across teams and locations.
• Good communication - Comfortable speaking with others and writing clearly whether it's in meetings reports or day-to-day conversations.
• Team player - Works well with others and supports team goals helping to build a positive and collaborative working environment.
• Proactive mindset - Takes initiative spots opportunities to help and follows through without needing to be asked.
• Eagerness to learn - Keen to build new skills take on feedback and grow in areas like project management and team coordination.
• Reliable and adaptable - Stays on top of responsibilities adapts to change and handle

• Experience with project management software (e.g., Jira, MS Project, Asana).
• Knowledge of Agile methodologies and Scrum framework.
• Familiarity with software development life cycle (SDLC).
• Experience working in a fast-paced, dynamic environment.
• Passion for project management and continuous improvement