Infrastructure Analyst Relations
Introduction
It takes a unique blend of personality traits and skills to excel in IBM's Analyst Relations (AR) team, where shaping and brokering third-party opinions with IBM's intent is paramount. Our roles demand curiosity, humility, and unwavering conviction that, when analysts and IBMers collaborate, we can deliver the optimal technologies and expertise to serve our clients. The ability to maintain a strong focus on relationship details is crucial in AR, where individual reputation and expertise hold weight. With many ongoing responsibilities, efficiency and problem solving are core skills, particularly in looking at how AI and technology can automate tasks.
The AR team members are intellectually curious specialists in relationship development, with a deep understanding of the market domains and offering portfolios IBM serves. They act as coaches, facilitators, and program managers, orchestrating hundreds of analyst interactions, research activities, and the continuous information flow that drives our pursuit of delivering value return from industry analysts. Our team's backgrounds are diverse, yet our ambition remains singular: to foster harmonious relationships with analysts and IBMers, ensuring that our clients benefit from the technology and expertise IBM can deliver.
Your role and responsibilities
Skills
Effectively manages analyst RFI responses end-to-end.
Participates in projects with other team members to build AR skill set.
Knowledge
Established 101 knowledge of specific market and AR processes and best practices. Demonstrates understanding of specific IBM offerings and differentiation.
Leadership
Understands and participates in the planning process with team members for the market and portfolio of the team. Can proactively manage own tasks, own time and highlights areas where help is required to be accountable for delivering high quality, on-time work.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
Knowledge
- Market: Understands and embraces the domain-specific market definition, key market forces and competitive landscape, and shows curiosity and interest in new and emerging trends and dynamics in the market.
- Analysts: Identifies and tracks the analysts who specialize in this market, segments these analysts into their relative importance and role in market, stays current on their research and opinion of IBM and competitive alternatives, and is up to speed on analyst firm policies and dynamics.
- Products: Knows what products, services and solutions we offer, their key features and competitive differentiation, and can articulate client benefits illustrated with client references and use cases.
- IBM: Can articulate the IBM strategy and key initiatives of the company at a high level and how their portfolio set fits and adds differentiating value in that overall context.
Skills
- Relationships: Builds and nurtures trusted and enduring relationships with analysts and IBMers of all personalities and work styles.
- Communicative: Articulate in spoken and written format in 1x1 and 1-to-many forums with analysts, senior executives, and experienced subject matter experts.
- Persuasive: Engages in healthy, informed dialog where opinions differ and are strongly held and does so in a way that helps others see another point of view while maintaining respect between all parties.
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- Strategic: Can reconcile knowledge of IBM business needs with key analyst opinion and research agendas to build out the strategy, engagement plan, and tactics to effectively drive to outcome.
- Organized and pragmatic: Can multi-task, prioritize and be responsive to the needs of IBMers, Analysts and fellow members of the cross-functional team. Plans the work and works the plan.
DNA
- Engaged: Listens and looks to the future to be prepared to maximize return for IBM.
- Trusted: Can hold opinions, deliver on commitments, and build trusted relationships with mutual respect.
- Relentless: Navigates through IBM to find information and align people and decisions on behalf of our market position and analyst interaction.
- Resourceful: Seeks paths to achieve what is needed for the business, often challenging the status quo.
- Agile: Has a growth mindset to work in a dynamic team environment and constantly looks for ways to improve our work and outcomes.
- Judgment: Exhibits sound judgment and has self-confidence in their own judgment, knowing what to prioritize and when to push back.
- Consummate IBMer: Brings authentic self to IBM and focuses on what is best for IBM above personal ambition.
Preferred technical and professional experience
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences
We consider qualified applicants with criminal histories, consistent with applicable law.
This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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