IBM Storage Software products
Introduction
Chksnap script: This is the diagnostics tool for problem determination in IBM Storage Software products.
- Will work on various operating system like Linux,AIX , Windows etc .
-Will have a brief training on IBM Storage software products , which enables to perform troubleshooting on various software products like Storage Scale , Storage scale system , Copy services manager , Storage Insight, Spectrum software's etc .
- Will complete SEED (Skills Essential Employee Development) level 1 education ( SEED explorer education)
Your role and responsibilities
- Bluediamond : It is a upload server using which customer registers and send diagnostic data to investigate for their system issues.
- Drupal Publisher : It is a content management software, used to make many technotes and documents o the customers. Drupal has great standard features, like easy content authoring, reliable performance, and excellent security.
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Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
- Salesforce - CSP : It is a cognitive tool used by IBM to harmonize and consolidate the support experience by moving to customers that could deliver a consistent, high-quality journey across every channel.
- PuTTY : It is a free and open-source terminal emulator, serial console and network file transfer application. It supports several network protocols, including SCP, SSH, Telnet, rlogin, and raw socket connection..
- Enhanced Customer Data Repository (ECuRep) : It is a secure and fully supported data repository with problem determination tools and functions. It updates IBM Support cases and maintains full data lifecycle management. This server-based solution is used to exchange data between IBM customers and IBM Technical Support.
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Preferred technical and professional experience
- Bluediamond : It is a upload server using which customer registers and send diagnostic data to investigate for their system issues.
- Drupal Publisher : It is a content management software, used to make many technotes and documents o the customers. Drupal has great standard features, like easy content authoring, reliable performance, and excellent security.
- Chksnap script: This is the diagnostics tool for problem determination in IBM Storage Software products.
- Will work on various operating system like Linux,AIX , Windows etc .
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