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Design Director

3 days ago Columbus, OH

Introduction

A career in IBM Consulting means shaping the future of business and society by helping the world's most influential companies reinvent with AI, experience, and technology at scale. As part of IBM Consulting's organization, you'll partner directly with clients to solve complex business problems through human-centered design, AI-driven insights, and modern digital delivery.

Instead of designing for a single product, you'll design end-to-end experiences across industries-from strategy through execution-co-creating with clients in real time and bringing IBM's platform, data, and AI capabilities to life. IBM Consulting operates at the intersection of business, human experience, and technology. Joining this team places you at the forefront of digital and AI-enabled transformation, with the ability to see your work realized inside real organizations, at real scale.

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Your role and responsibilities

- Translate Research into Client-Ready Design Solutions: Turn insights from discovery and stakeholder interviews into wireframes, blueprints, low/high-fidelity mockups, prototypes, and service flows.
- Design for Real-World Impact: Create visual concepts, interaction patterns, prototypes, and demos that support consulting engagements, client pitches, minimum viable products (MVPs), and enterprise roll-outs.
- Work Across the Full Design-to-Delivery Cycle: Collaborate with strategists, engineers, product owners, and AI experts to move from vision → prototype → pilot → scaled implementation.
- Co-Create with Clients: Facilitate working sessions, design thinking workshops, and stakeholder walkthroughs to align on needs, solutions, and outcomes.
- Shape Enterprise Experiences: Design workflows and digital services that span multiple systems, users, and business processes-not just single-screen UI work.
- Bring AI to Life: Help shape how generative AI and intelligent automation are embedded into user experiences, roles, and decision-making.

Leaders are expected to spend time with their teams and clients and therefore are generally expected to be in the workplace a minimum of three days a week subject to business needs.

This Job can be Performed from anywhere in the US.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

UX/UI Problem Solving: Ability to simplify complex business and user problems through structured design, prototyping, and clear interaction logic.
Design Tools: Fluency in modern design tools (Figma, Sketch, Adobe CC, Miro, etc.) and rapid prototyping platforms.
Visual & Interaction Design: Ability to design compelling visual interfaces, flows, and conceptual storyboards that communicate intent and value.
Consulting Mindset: Strong communication skills, comfort with ambiguity, ability to present to clients, and translate between business, tech, and design.
Collaboration: Experience working in multidisciplinary teams with PMs, developers, data/AI teams, and business stakeholders.
Portfolio: Demonstrated work across real products, services, or conceptual prototypes.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

US Citizenship Required.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Client-provided location(s): Columbus, OH
Job ID: IBM-72304
Employment Type: OTHER
Posted: 2025-11-14T18:49:57

Perks and Benefits

  • Health and Wellness

    • Parental Benefits

      • Work Flexibility

        • Office Life and Perks

          • Vacation and Time Off

            • Financial and Retirement

              • Professional Development

                • Diversity and Inclusion

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