Delivery Consultant - System Automation on z.

Introduction

Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business.

Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.

Your role and responsibilities

As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue/hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges.

If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to:

• Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency .
• Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations.
• Conducting and participating in technical solution workshops.
• Developing successful relationships at all levels -from engineers to CxOs-with experience of navigating challenging debate to reach healthy resolutions.
• Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions.
• Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.

Required education

Bachelor's Degree

Required technical and professional expertise

• Strong understanding of z/OS fundamentals, including JCL, TSO/ISPF for job execution and system interaction.
• Familiarity with UNIX System Services (USS) on z/OS for cross-platform integration and scripting.
• Hands-on experience with IBM Z System Automation (SA z/OS) for managing system availability and operational tasks.
• Knowledge of IBM Tivoli System Automation and NetView for z/OS for message automation and network management.
• Exposure to GDPS (Geographically Dispersed Parallel Sysplex) for high availability and disaster recovery automation.
• Proficiency in REXX and CLIST for developing automation scripts.
• Ability to write shell scripts in USS for system tasks.
• Basic knowledge of Python for integration and automation workflows.
• Experience with IBM Workload Scheduler (IWS) and OPC concepts.
• Understanding of integration with enterprise schedulers for workload orchestration.
• Skills in IPL automation, resource monitoring, and message automation using NetView.
• Ability to design and implement automation policies for system stability and efficiency.
• Strong analytical skills for root cause analysis of automation failures.
• Ability to design and implement incident response automation to minimize downtime.
• Experience creating automation policies, procedures, and standards.
• Ability to develop runbooks, workflow diagrams, and operational documentation for automation processes.
• Intermediate to advanced command of English, (able to communicate effectively in technical and business contexts).
• Basic to Intermediate command of Spanish, (reading and writing for documentation and collaboration).

Preferred technical and professional experience

• REST APIs for IBM Z - Ability to integrate mainframe services with modern applications using API-based automation.
• z/OSMF workflows - Knowledge of creating and managing workflows for system tasks and automation on z/OS.
• Ansible for IBM Z automation - Experience with infrastructure-as-code and automated provisioning for IBM Z environments.
• z/OS Cloud Broker - Understanding of connecting IBM Z resources to cloud platforms for hybrid deployments.
• Automation in hybrid environments (z/OS + distributed) - Skills in orchestrating automation across mainframe and distributed systems.
• GDPS for disaster recovery - Familiarity with automated failover and recovery processes for high availability.
• Sysplex automation - Ability to manage resources and maintain availability across multiple z/OS systems.
• Policy-based automation - Experience applying predefined rules to automate system responses and reduce manual intervention.
• OMEGAMON integration - Knowledge of performance monitoring and analytics for proactive system management.
• Event-driven automation - Ability to design automation that responds dynamically to system events for improved reliability.

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.

Client-provided location(s): São Paulo, Brazil

Job ID: IBM-82155

Employment Type: OTHER

Posted: 2025-12-23T18:50:17