Client HRP

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let's talk.

Your role and responsibilities

As a Client HR Partner, you will be a trusted business advisor/partner, responsible for working closely with business unit executives, line management, and other functional areas to pro-actively address critical business needs and/or resolve issues related to workforce development and productivity. Role expectation:

Client Engagement

• Drive IBM's Talent strategy across one or multiple business units and create talent plans/solutions in partnership with clients to deliver on key business and talent outcomes
• Engage with clients using the defined dashboards and promotes adoption of tooling and program design according to the standardized HR Offering ensuring minimal HRP dependency.
• Coach leaders on leadership behaviours, improving employee engagement and creating an inclusive culture. Create leadership interventions as needed
• Support Market/Country talent strategy by driving employee relations locally
• Deliver HR offerings/solutions in partnership with the Team HR Partners

Site/Location Responsibilities (if applicable)

• Act as company representative on site, towards managers, employees, and employee representatives
• Monitor employee engagement, handle employee relations issues, and advise on site activities to drive return-to-office initiatives
• Partner with site stakeholders to ensure employee safety and well-being, including active participation on the Crisis Management Team

Transformation & Automation

• Look for ways to enhance the client experience, identifying/surfacing opportunities for elimination, simplification and automation
• Partner with HR offerings in the design and delivery of HR offerings to improve through continuous feedback loop

Ways of Working

• Integrate & Collaborate across HR - with Team HRP / BU HRP /Market & Country HRP and HR Offering teams.
• Use analytics to build deeper understanding of the dynamics and drive actionable insights
• Ability to actively integrate the HR offerings so we show up as one team in delivering value to the business
• Knowledgeable in labour/legal matters for the Market/Country where they operate and applied s as appropriate
• Complete the HR learning roadmap and required badges to continuously upskill. Embrace HR cognitive solutions and new ways of working.

Required education

None

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Minimum of 5 years of experience including: a solid understanding of HR disciplines such as compensation; talent management; employee relations, etc.

• Utilizing strong project and program management skills and an ability to manage multiple priorities at once.

• Producing, analysing and interpreting HR metrics and reporting for the business unit.

• Consultative skills to work closely with business leaders.

Prior experience as Human Resources generalist or HR specialist role.

Preferred technical and professional experience

• Prefer a minimum of 8 years' experience in collaborating across HR teams, business unit teams, and other functional areas.

• Candidate should have solid analytic and reporting skills, with demonstrated expertise with Microsoft Office Suite.

• HR Professional certification is a plus.

ABOUT BUSINESS UNIT

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Client-provided location(s): Tokyo, Japan

Job ID: IBM-82131

Employment Type: OTHER

Posted: 2025-12-19T18:48:39