Business Transformation Consultant - HR Reinvention

Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.

Your role and responsibilities

Business Transformation Consultants - HR Reinvention play a key role in helping clients modernize and transform their HR organizations through data, technology, and AI. In this role, you will design, analyze, and present insights across HR and related operational areas, creating high-quality deliverables with minimal supervision.

You will learn, understand, and help promote IBM's Client Zero approach to AI adoption, enabling clients to begin or accelerate their digital transformation journeys in HR.

What You'll Do

• Contribute directly to the success of HR digital transformation initiatives
• Gather and analyze requirements through primary and secondary research, interviews, workshops, and surveys
• Apply consulting methodologies, AI capabilities, and best-of-breed technologies to solve complex client challenges
• Translate data and insights into clear, compelling presentations for client stakeholders
• Manage individual scope and deliverables in alignment with the Statement of Work (SOW), escalating risks or scope changes as needed
• Build and maintain strong relationships with client and partner stakeholders
• Create, reuse, and share intellectual capital and best practices to improve delivery quality and efficiency
• Provide feedback to Product Management and Development teams based on client needs and implementation insights
• Support critical deployments and assist Support teams during high-impact situations
• Promote and apply quality processes, tools, and training across the team
• Identify opportunities to improve operational efficiency and provide recommendations to leadership

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

• Bachelor's or Master's in Business, HR, or Information Systems (or equivalent).

• 7+ years of HR experience including large, complex programs and HR Tech or BPO initiatives.

• Deep functional expertise in 2 or more HR CoEs such as Compensation, Benefits, Talent, Learning, Payroll, or Time Tracking.

• Strong understanding of HR business process frameworks, operating models and business structures.

• Demonstrated leadership in solution architecture or practice management.

• Exceptional stakeholder management and communication skills.

• Understanding of HR Systems such as Workday, ServiceNow, Phenom is a plus.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law

- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals

- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Client-provided location(s): Chicago, IL, Columbia, SC

Job ID: IBM-79162

Employment Type: OTHER

Posted: 2026-01-09T18:49:51