Business Operations Professional

Introduction

IBM is seeking a detail-oriented and strategic professional to join our Software Operations team as a Global Capital & Cloud Cost Management Professional. Managing capital planning, cloud cost reporting, and procurement operations across global teams, ensuring financial accuracy and operational efficiency.

Your role and responsibilities

Capital & Cloud Management

• Own and manage global capital requests via the WWCT tool, ensuring accurate processing and accountability.

• Maintain service provider inventory, project codes, and PAT IDs using Monday.com.

• Validate IBM Cloud ownership and conduct regular inventory reviews across business groups.

Reporting & Planning

• Lead Non-PY planning activities, including APUs, EPATs, and consolidated reporting through Apptio.

• Prepare cloud cost review files for Platform and Core Products.

• Support regional teams, including India SaaS, with financial planning and reporting.

Procurement Operations

• Manage end-to-end procurement processes for both high- and low-value purchases.

• Provide strategic recommendations to optimize procurement efficiency and compliance.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Experience in capital planning, cloud cost management, or financial operations.

• Strong analytical skills and proficiency with tools such as Apptio, WWCT, and Monday.com.

• Proven ability to manage procurement workflows and vendor relationships.

• Excellent communication and stakeholder engagement skills.

Preferred technical and professional experience

• Experience in software or cloud-based environments.

• Familiarity with IBM systems and global operations.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.