Brand Sales Specialist - Automation QRadar (Arabic Speaker) - IBM Valencia, Spain
Introduction
At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you'll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You'll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that's passionate about driving innovation and making a difference.
Your role and responsibilities
This position offers an exciting opportunity for a motivated individual to become central to supporting our Threat Mgt Portfolio customers and business Partners from a sales and technical point of view throughout EMEA. The team is looking for an enthusiastic individual to be part of a small but focused team. This position provides a unique opportunity for the successful candidate to widen their technical and business skill set while contributing to supporting a very mature business.Key ResponsibilitiesYou will be charged with helping clients with their sales and technical issues connected to their Threat Mgt Portfolio solutions and entitlements. The position requires the need to maintain a client relationships and act as a source of guidance to the customer's and business partner's product needs.
Required education
Bachelor's Degree
Required technical and professional expertise
- Five or more years' experience in customer technical support including working with clients and providing security solutions insight
- Good Technical understanding to support issues on all the following solutions
- QRadar SOAR + Add-on + App Store
- QRadar SIEM + Add-on + App Store ( DSM , APIs , UBA)
- QRadar Suites + UAX
- Qradar Appliances ( xx05,29,48, 1900)
- Qradar EDR
- Hosting and Connectors
- Prior experience communicating with customers and business partners in an effective and clear manner
- Understanding and prioritizing technical requests as they come in
- Excellent oral and written communication skills in English and Arabic
- Solid organizational skills, especially ability to meet project deadlines with a focus on detail
- Ability to successfully multi-task while working independently and within a group environment
- Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously
- Ability to act as primary contact on assigned engagements
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