AI and Analytics Developer - Network & Infrastructure Observability
Introduction
The IBM CIO Hybrid Cloud Infrastructure and Network Engineering Organization is at the forefront of enabling IBM's digital transformation through resilient, scalable, and intelligent infrastructure solutions. We design, build, and operate the hybrid cloud and global network platforms that power IBM's enterprise systems, applications, and services.
Our mission is to deliver secure, high-performance, and observable infrastructure that supports innovation, agility, and operational excellence across IBM's global footprint. We leverage cutting-edge technologies-including cloud-native architectures, software-defined networking, AIOps, and advanced analytics-to ensure seamless connectivity, proactive incident response, and optimized performance.
As part of the CIO organization, we collaborate closely with business units, development teams, and operations to drive automation, enhance user experience, and support IBM's strategic initiatives. Our teams are passionate about engineering excellence, continuous improvement, and delivering value through modern infrastructure practices.
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Your role and responsibilities
Role Overview:
We are seeking a skilled AI and Analytics Developer to join our Network & Infrastructure Observability team. This role focuses on developing intelligent analytics and automation solutions to improve visibility, performance, and operational efficiency across hybrid cloud environments.
Key Responsibilities:
• Develop AI/ML models to detect anomalies, predict failures, and optimize network and infrastructure performance.
• Design and implement data pipelines to collect, process, and analyze telemetry, logs, metrics, and events from diverse infrastructure sources.
• Build dashboards and visualizations for real-time observability, root cause analysis, and performance insights.
• Collaborate with cross-functional teams (Cloud, Network, Security, DevOps) to identify observability gaps and develop data-driven solutions.
• Integrate observability tools (e.g., Prometheus, Grafana, ELK, Splunk, Datadog) with custom analytics workflows.
• Apply statistical and machine learning techniques to derive actionable insights from structured and unstructured data.
• Ensure scalability, reliability, and security of analytics solutions in production environments.
• Document processes, models, and systems for knowledge sharing and compliance.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
- Hands-on experience with IBM Cloud for building and deploying cloud-native analytics solutions.
- Exposure in IBM Network Intelligence or similar platform for analyzing network telemetry and performance data.
- Experience with IBM Cloud Pak for AIOps (CP4AIOps) for intelligent incident detection, correlation, and resolution.
- Strong understanding of WatsonX.ai for developing and training AI/ML models tailored to infrastructure and network use cases.
- Familiarity with WatsonX Orchestrate for automating workflows and enhancing operational efficiency.
- Programming skills in Python or similar languages, with experience in AI/ML frameworks.
- Solid grasp of hybrid cloud infrastructure, observability principles, and data engineering.
Preferred technical and professional experience
- IBM certifications in Cloud, AIOps, or WatsonX technologies.
- Experience integrating observability tools with enterprise IT operations.
- Knowledge of MLOps and CI/CD practices for model deployment and lifecycle management.
ABOUT BUSINESS UNIT
The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
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ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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