Account Technical Leader
Introduction
A Technical Account Manager role in IBM means a career where you're a trusted advisor with deep technical expertise, who works together with clients - either directly or through our seller partners - to help craft best-of-breed solutions to their hardest technology challenges.
With a consultative approach, you'll uncover clients' most pressing technology pain points and guide them to solutions mapped to IBM's people, products, and services. Being a natural leader, strategic systems thinker, and business influencer, you'll orchestrate resources within IBM and /or our Partners to bring those solutions to life.
Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators - always willing to help and be helped - as you apply passion to work that compels our clients to invest in IBM's products and services.
Your role and responsibilities
Account Technical Leader (ATL) is the technical leader for major account(s) of IBM Hong Kong, responsible to oversees IBM's hybrid cloud and AI agenda at the client. ATL will play overall Technical Architect role for major account(s) and could lead or collaborate among various technical, services and sales teams cross countries to achieve business objectives.
ATL should have good understanding of Banking Industry solutions and could demonstrate experience serving multi-national companies by collaborating among worldwide teams. ATL could lead the Minimum Viable Project (MVP) or Proof of Concept (PoC), Solution Demonstration, Technical Workshops to drive for new technical initiatives.
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ATL should have good knowledge of Enterprise Architecture, IT infrastructure and in-depth technical skills in numbers of key IT portfolio, such as Hybrid Cloud, Database, Middleware, Security, AI, Container platform and Infrastructure solutions etc.
ATL should be highly motivated, collaborative and a self-starter and will play direct role in driving and growing market share and among those major accounts.
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
- Bachelor Degree holder from Computer Science / Information Technology / Engineering relevant discipline is expected
- At least 5+ years working experience serving Large Financial Institutes / Multi-National Companies. With rich experience in the area of Enterprise Architecture, IT Infrrastructure, key solution design and/or application software development. Candidate should demonstrate the following attributes:
- Good understanding of the Financial Institutes solution
- Experience with sales prospects in person, understanding complex environments and delivering IBM Solutions and value propositions effectively
- Capability to lead Minimum Viable Product (MVP), Proof of Concept (PoC) tests at End User by collaborating cross business units at customers
- Astute in presenting to and conversing with customers; ability to deliver technical information in a clear and concise manner
- Highly motivated, competitive, and passionate team player who is driven to thrive in an entrepreneurial, fast paced, and high activity environment
- Strong affinity for customer relationship management and requirements gathering
- Able to provide support occasionally beyond usual business hours
- Fluent in English and Cantonese. Mandarin will be an added advantage
ABOUT BUSINESS UNIT
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Perks and Benefits
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Parental Benefits
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