Transport Operations Center Manager

WHAT YOU'LL DO

Strategic & Operational Leadership

• Lead the transport operations center team, aligning transport operations with regional objectives and ensuring cost efficiency, service reliability, and compliance with company policies and processes.
• Develop and execute short-term operational plans, balancing resource allocation, capacity planning, and service quality.
• Oversee the implementation of projects, ensuring alignment with organizational objectives.
• Act as the primary escalation point for operational challenges, providing guidance to the team and ensuring timely resolution of critical issues.

People Management & Team Development

• Lead, coach and develop the Transport Team to retain a high-performing workforce.
• Drive employee engagement and foster a culture of inclusion and diversity.
• Ensure the development of team members by conducting performance evaluations and encouraging accountability, collaboration, and a shared commitment to continuous improvement.

Financial Planning & Cost Management

• Lead the financial oversight of transport operations, including budget planning, cost tracking, and reporting, to ensure alignment with financial targets.

Coordination & Stakeholder Management

• Build and maintain strong relationships with key stakeholders ensuring alignment and effective communication.

Process & Workflow Optimisation

• Identify opportunities and solutions for process optimization.

Performance Analysis & Decision Support

• Monitor overall performance metrics, including on-time delivery, cost management, and system efficiency

WHO YOU ARE

We are looking for people with…

• Deep understanding and extensive knowledge of transport operations, logistics processes, and performance management.
• Strategic and analytical mindset with the ability to balance long-term planning and day-to-day oversight.
• Excellent problem-solving and decision-making skills, with a focus on resolving escalated issues and mitigating risks.
• High level of financial acumen with the ability to manage budgets, track costs, and align operational performance with financial targets.
• Proven ability to build and maintain strong relationships with internal departments and external partners, ensuring alignment and collaboration.
• Proven ability to manage cross-functional teams.
• Experience in implementing solutions that improve operational efficiency and cost-effectiveness

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
• You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
• We are an inclusive company where you're encouraged to be yourself at work
• You will have access to a large global talent community, where career growth and aspirations have no limits
• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community
• You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Compensation: Salary range is $112,811 - $126,912 annually

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.

H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

JOIN US

Our uniqueness comes from a combination of many things - our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

All your information will be kept confidential according to EEO guidelines.

Location

15 Applegate Drive, Robbinsville Township, United States

Client-provided location(s): Hamilton, NJ

Job ID: H&M-0187d0dc-c967-46a4-9863-18640aeeae9d

Employment Type: FULL_TIME

Posted: 2025-12-24T18:54:59