Technical support specialist

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals, and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth:
Diversity + Collaboration = Great Innovation

The opportunity

In this role you will execute Customer support with high complexity according to work instructions and in accordance with Hitachi standard processes, quality standards and safety guidelines. Deliver quality customer service to satisfy customers in close co-operation with customers and other teams as well as take actions to identify new Service business opportunities.

Your main stakeholders will be global customers, internal organization as technical department and manufacturing department. This position is located in Landskrona, while travelling globally is also required.

We are interested in learning more about you and what you can contribute with so don't hesitate to apply. A team with great cooperation and with diverse backgrounds is waiting for you to join!

How you'll make an impact

• Contribute to customer satisfaction by driving complex technical task, issues and warranty cases.
• Planning of service team
• Perform Service tasks like inspection, maintenance, commissioning and upgrading of water cooling system equipment on Site.
• With time you`ll also be involved in training and guidance of customer personnel.
• Cooperating across departments when helping customers with customer support such as trouble shooting and technical questions.
• Create new ideas and identify solutions.
• Customer support such as quotations, orders and technical support
• Knowledge in areas as mechanical & electrical is beneficial.
• In this role you will occasionally travel to customers to support customers for upgrade projects, spare part review or complex technical support or advice.

Your background

• You are supportive and self-confident and can handle both ups and downs and able to manage any problems that may occur.
• You want to develop the business through challenge and improve processes and collaboration.
• You are service-minded, creative, open-minded, and solution-focused.
• You hold an education in the technical area or have some years of work experience.
• Knowledge and skills in PLC automation systems is a plus.
• Experienced in document handling.
• Experience from Office work as well as Site work.
• Proficient in technical English is needed since you will be part of an international setting where you will get to exchange knowledge with people from all over the world. Knowledge in Swedish is a must, spoken and written.

• Willing to travel up to approximately 10- 25 days of your work time annually, and you will always represent Hitachi in the best possible way.

What we offer

• Collective agreement
• Flexible working time
• Health care and wellness allowance
• Fantastic career possibilities within Hitachi Energy both within Sweden and globally
• Mentor to support you throughout onboard phase
• Various trainings and education supporting employee development
• Diversified company with over 70+ nationalities working in Sweden
• Supplementary compensation for parental leave
• Employee Benefit Portal with thousands of discounts and perks
• More benefits could be connected to this specific role

More about us

Are you ready for a new exciting challenge? Does the above description sound like you? Applications will be reviewed on an ongoing basis, so don't delay - apply today!

For specific questions about the position, please contact Recruiting Manager, Peter Nilsson, peter.nilsson@hitachienergy.com. Union representatives - Sveriges Ingenjörer: Philip Bengtsson, +46 107 382 517, Unionen: Nils Hornfalk, +46 722 199 386, Ledarna: Frank Hollstedt, +46 107 387 043. All other questions can be directed to Talent Acquisition Partner Pär Lyckbring, par.lyckbring@hitachienergy.com

Apply now

Current employees apply here

Client-provided location(s): Landskrona, Sweden

Job ID: Hitachi_Energy-JID3-180101

Employment Type: FULL_TIME

Posted: 2026-03-06T23:35:06