Technical Specialist- Distribution Automation

The opportunity

Our Grid Automation business unit has a comprehensive portfolio of solutions. These range from substation automation, communication networks, grid automation services, grid edge solutions to enterprise software solutions. These solutions address all key segments connected to the energy system including generation, transmission distribution, industries, transportation and infrastructure sectors. Hitachi Energy's Grid Automation business unit supports 50% of the top 250 global electric utilities. Our Grid Automation hardware, software and services portfolio unites deep domain knowledge and innovative technologies that enable customers across the globe to optimize the critical systems that power, move and connect us. Together, we're building a more productive and sustainable world.

Reporting to the Distribution Automation (DA) Sales Manager, this position will play a pivotal role in supporting and developing solutions to improve the reliability and availability of power distribution grids. As part of the presales team, you will apply your technical skillset to support all the products within the Hitachi Energy portfolio suitable for Distribution Automation such as IEDs, RTUs, Wireless and SCADA systems.

As a Technical Specialist - Distribution Automation, you'll provide solutions and services that help our customers automate, protect and control critical electrical infrastructure and power systems at the distribution voltage level. You are expected to understand the requirements of a smart distribution network for utilities to help manage electricity needs by making grids more efficient, reliable, and secure and how Hitachi Energy hardware and software solutions for DA gives utilities options in meeting these goals.

The role will support APAC countries; therefore business travel flexibility is required.

How you'll make an impact:

• You will develop expertise in distribution system automation, and all related Hitachi Energy products, help customers apply Hitachi Energy products to their distribution electrical network through visits, demonstrations, training courses, and email contact.
• You will contribute to product specifications, application and customer acceptance of Distribution Automation systems, products and applications, provide technical leadership for Sales teams in distribution power system, protection and control solutions during the technical meeting, product presentations and negotiations.
• You will support bid/no bid analyses and decisions, participate in project risk review processes, direct relations with customers, channel partners, system Integrators, distributors, potential third party suppliers, support sales organizations during the technical meetings, product presentations and negotiations, ensure technical links with factories and global product managers.
• You will offer product/solution/service-related training, perform trainings internally and externally on promoted products and applications.
• You will lead, drive and hold itself accountable for the highest standards of health, safety and environment to ensure Zero Harm is achieved, responsible for compliance with relevant HSE policy and procedures, ensuring proactive risk assessments take place and corrective actions monitored/followed up, build an injury, incident, near miss and hazard reporting culture within the team, guaranteeing reported incidents will be investigated and action taken, create a workplace where everyone views health, safety and environment as the most important non-negotiable value of your business.
• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

• You hold an engineering qualification - electrical or equivalent.
• Minimum 5 to 10 years' experience with protection relay, Remote Terminal Unit (RTUs), Wireless and SCADA system; especially in Distribution grids and electrical networks.
• Strong knowledge in power systems, SCADA system integration and automation, working knowledge of communications protocol i.e. IEC61850, DNP3, 60870-5, Modbus protocols and networking principles.
• Advanced computer skills across Office 365 , MS Office, MS Teams, Outlook, SharePoint, Salesforce.
• Excellent written and verbal English communication skills, high attention to detail.
• Flexible for business travel of 25% per year, within APAC Region.

• Employer-sponsored medical plan (inc. dental care)
• Employer provident fund (EPF) - employer and employee
• Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance
• Hospitalization Insurance
• Leave programs (Annual leave, medical leave, Hospitalization leave, Exam leave etc.)