Support Analyst
2 weeks ago• Chennai, India
The opportunity:
Hitachi Energy, High Voltage Products is implementing Digital solutions to improve efficiency and quality. These are cloud-based solutions that will be used by all manufacturing units within the business unit.
How you'll make an impact:
- Provide technical support to clients and internal teams.
- Handle day to day service requests.
- Troubleshoot and resolve issues related to software systems.
- Document and communicate solutions to clients and internal teams.
- Maintain and improve a list of standard operating procedures.
- Collaborate with developers to identify and resolve software bugs.
- Ensure software systems are up to date and functioning properly.
- Contribute to the product development during testing, release and hyper-care of new functionality as required .
- Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
- Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your Background:
Bachelor's degree in computer science or re lasted field.
4-6 years of experience in technical support or development.
Experience working in application using Net Core, Web API, C#, MS SQL.
Exposure to MuleSoft, SAP, HTML, CSS, And gular will be added advantage.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Apply now
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Client-provided location(s): Chennai, India
Job ID: Hitachi_Energy-JID3-165920
Employment Type: FULL_TIME
Posted: 2025-11-17T23:34:49
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- On-Site Gym
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Work Visa Sponsorship
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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