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Substation Service Technician

1 week ago Kuwait City, Kuwait

The Opportunity

As a Substation Service Technician at Hitachi Energy, this role involves installing, maintaining, troubleshooting, and repairing Hitachi products and systems to ensure optimal performance and customer satisfaction.

How you will make an impact

  • Perform routine and preventive maintenance on a variety of Hitachi equipment and systems.
  • Test and maintain all relays (protection, signaling), instruments (metering and transducers), contactors for proper functional operations
  • Execute repairs and replacements of faulty components at substation, ensuring adherence to Hitachi's quality standards and safety protocols.
  • Provide technical support and guidance to customers, explaining technical concepts clearly and courteously.
  • Document all service activities, including repairs, maintenance performed, and parts used, accurately and promptly.
  • Collaborate with engineering and sales teams to provide feedback on product performance and customer needs.
  • Adhere to all company policies, procedures, and safety regulations.
  • Participate in ongoing training and professional development to stay current with Hitachi product advancements.

Your Background

  • Associate's degree in electrical or technical diploma
  • 2+ years of experience as a Service Technician or in a similar technical support role
  • Have experience in protection relay maintenance and testing.
  • Strong mechanical and electrical aptitude, with the ability to read and interpret schematics and technical manuals
  • Experience using hand and power tools, as well as diagnostic equipment
  • Solid computer skills, including familiarity with diagnostic software and service management systems
  • Strong communication and interpersonal skills with a customer-focused mindset
  • Ability to work both independently and collaboratively as part of a team
  • Willingness to handle physically demanding tasks, including lifting equipment and working in varied environments
  • Flexibility to travel to customer sites as needed

Apply now

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Client-provided location(s): Kuwait City, Kuwait
Job ID: Hitachi_Energy-JID3-196876
Employment Type: FULL_TIME
Posted: 2026-05-31T18:34:54

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • On-Site Gym
  • Parental Benefits

    • Fertility Benefits
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Leadership Training Program
    • Internship Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Hitachi Energy.