Shipping Specialist (f/m/d)

The opportunity

Pucaro Elektro-Isolierstoffe GmbH in Roigheim (Heilbronn district) is one of the world market leaders in the field of electrical insulation materials and part of the global Hitachi Energy Group. We combine long tradition with sustainability and internationality. Our products are used in transformers in power transmission and distribution as well as in motors and generators of electrical appliances and electric mobility. Our products are regularly tested in our modern, well-equipped test laboratory according to international standards. To strengthen our team we are looking for you as a customer support specialist (f/m/d)! In this role, you will support our customers throughout the entire ordering process and act as an interface to planning, production, quality assurance and purchasing. Do you enjoy working with customers and want to be part of an international and dynamic team? Then we look forward to receiving your application! Our flexible working models help you optimize personal and business performance while creating an environment where all employees are empowered and can develop.

• Coordinate and book international ocean freight and air freight shipments.
• Prepare and manage all required shipping, export, and customs documentation for global deliveries
• Liaise with TMC and other internal and external stakeholders to ensure smooth transportation processes
• Review and validate freight and logistics invoices
• Identify and evaluate revenue growth opportunities within logistics operations
• Coordinate and resolve customer complaints, shipment issues, and system-related errors
• Support and provide backup coverage for the Export Specialist role.
• Perform Trade Operations activities in compliance with company and regulatory requirements
• Act as backup support for the entire Shipping Team during vacations and absences

• Completed commercial education
• First professional experience in the field of export and freight forwarding
• Knowledge of international payment and delivery terms
• German and English fluently in written and spoken form is mandatory
• Experienced handling of the common MS Office applications as well as first experiences with ERP systems
• Ability to work in a team, on own initiative and structured way of working
• High degree of customer and service orientation

• An attractive salary according to the paper collective agreement
• A collectively agreed annual special payment
• Various training and further education opportunities
• Familiar working atmosphere and respectful interaction
• 30 days holiday entitlement with a 5-day week and a 38-hour week
• Employer-financed company pension plan & direct insurance
• Children's holiday home and childcare allowance