Service Sales Support Specialist
The opportunity
Hitachi Energy has an exciting opportunity as a Service Sales Support Specialist within our HC Service Team based in Staffordshire. You'll support the local Sales Manager in determining the most appropriate and cost-effective solution and assist with the preparation of tender documents, contributing and driving the overall growth of the Hitachi Energy volume within Power Service by increasing our existing customer portfolio as well as creating new business opportunities.
In this key role, you will integrate into the wider Service Sales Team and other Hitachi Energy business areas developing cross business opportunities. Engaging with our key customers about their expectations of service and products. Being responsive to customer requests, you'll provides clear, precise quotations to a high-quality specification and whilst growing and retain key customer relationships.
Please note we are unable to provide visa support on this position.
How you'll make an impact
- Prepare/support preparation of technical/commercial offers based on customer specification requirements.
- Analyze project requirements with the Project Manager, check that all essential work activities have been identified and produce a realistic project schedule.
- Regularly reports the status of the bids/estimates/quotations using defined tools
- Analysis of the surrounding reasons for tenders being lost and won.
- Use Hitachi Energy installed management tool for analysis and business development opportunities.
- Understand Customer Service principles and their effect on the business
- Operate with a high level of customer engagement
- Task scheduling to maintain customer timelines to achieve customer satisfaction in our service and products
Your background
- Knowledge of the Hitachi Energy HV Products portfolio
- Exceptional communication skills both verbal and written and fluent in the English language
- A strong background in the power sector
- Demonstrate excellent customer focus
- Good networking skills Accuracy and attention to detail.
- Planning/Scheduling skills with a methodical approach.
- Strong interpersonal skills and a team player
- UK Driving License required
Apply now
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- On-Site Gym
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Work Visa Sponsorship
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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