Service Sales Specialist

At Hitachi Energy, our Service organisation plays a critical role in supporting customers throughout the full lifecycle of assets that power the grid. From substations and high-voltage systems to transformers and grid-connection technologies, our service portfolio is unmatched.

We're now looking for a driven, customer-focused Sales Specialist to help us grow our service business across multiple customer segments. You'll build trusted, long-lasting relationships, uncover opportunities, and ensure our customers access the very best solutions in the industry.

This is a fantastic opportunity for someone with strong commercial acumen, excellent relationship-building skills, and a passion for helping customers maximise performance, reliability, and safety.

As a Sales Specialist, you will be at the forefront of identifying unmet customer needs and shaping the solutions that address them.

How You'll make an impact:

• Identify and win new service opportunities across your customer base.
• Generate and manage RFQs (Requests for Quotation) to ensure all proposals meet customer expectations, technical requirements, and budget constraints.
• Champion our service offering by presenting tailored, value-driven solutions.
• Act as the face-to-face point of contact for a wide range of customers, nurturing long-term relationships.
• Lead discussions and negotiations on contract baselines, commercial terms, and supporting documents.
• Ensure all commercial activities are executed accurately and within agreed timelines.
• Document contract amendments and oversee change management throughout project execution.
• Monitor contract performance and take proactive actions to address deviations.
• Collaborate with technical, financial, legal, and project delivery teams to ensure smooth operations.
• Provide market and customer insights to support strategic decision-making.
• Apply your understanding of commercial and contractual principles to secure both customer satisfaction and project success.
• Work closely with our Service Tendering team to secure bids and grow the business.

• Proven experience in technical sales, service sales, or commercial roles within energy, utilities, engineering, or industrial sectors.
• Strong understanding of commercial frameworks, contract terminology, and negotiation processes.
• Experience managing RFQs, developing proposals, and closing service-based opportunities.
• Excellent customer-facing skills with the ability to communicate complex solutions clearly.
• Strong commercial judgement and the ability to balance customer needs with business objectives.
• Exposure to high-voltage systems, substations, transformers, or grid technologies.
• Understanding of service lifecycle offerings and asset management principles.
• Familiarity with tendering processes and service contract structures.