Service Sales Manager (Transformers Business)
The opportunity:
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We are advancing the world's energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future - for today's generations and those to come. At Hitachi Energy, whether you are a pioneer confronting the market, an engineer driving technological innovation, or an enabler enhancing organizational effectiveness - this is where your unique value converges. Your professional expertise will transcend conventional boundaries, making extraordinary contributions to our collective evolution.
How you'll make an impact:
- You will be participating in sales strategy discussions, assigning short- and long-term goals, identifying customer needs, competitor offers through market analysis, ensuring efficient marketing actions and communications demonstrate the value proposition of the products, systems, service, and packages.
- You will be supporting the Services Sales organization/customers in determining the most technically appropriate and cost-effective solutions and providing technical support, product presentations and product/solution/service-related training.
- You will be taking ownership of specific customer cases to ensure efficient customer issue resolution and analyzing the root cause of any lost proposals, to increase future competitiveness.
- You will be performing Project and Account reviews related to the existing portfolio and taking lead of service sales team.
- You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
- Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background:
- You hold an electrical bachelor's degree.
- Minimum 8 to 10 years with relevant transformer sales and 3 to 5 years in similar capacity experience.
- Besides your passion for people and technology, you are driven and result-oriented, with a strong focus on satisfying our customers and you thrive in a high-paced environment.
- With your communicative and collaborative skills, you also know how to build sustainable relationships. As a true team player, you contribute to a great team spirit and to our future success.
- As a foundation, you hold a bachelor's degree in a relevant field and have experience in contract management and customer care in sales and/or after sales, also need a solid financial understanding and It is advantageous with a technical background, experience in project management, and working abroad.
- Fluency in English is a must, both written and spoken, whereas proficiency in additional languages is a plus.
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More about us:
We offer, at Hitachi Energy Thailand, we offer a suite of employee benefits to complement our pay offering, supporting employees' financial, physical and mental wellbeing:
- 1 month of guaranteed bonus (Fix bonus) plus Performance Bonus. (Depending on employee's performance result and Business performance).
- 10 days annual leave (Service year 0-4), 15 days annual leave (Service year 5-10), flexible working policy, Flexibility working time.
- Benefit according to local standards: Heath-care insurance benefits to employees and their dependents, annual health checkup, Provident Funds (employees can contribute up to 15%).
- Growth possibility: Learning and development platform, career movement opportunity within organization.
- Possibility to gain experience in international environment.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- On-Site Gym
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Work Visa Sponsorship
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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