Service Planning & Fulfillment Specialist

The opportunity

Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally.

Our Service offerings empower customers & partners to holistically manage the asset lifecycle-from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission).

How you'll make an impact
1. You will follow up the full-cycle progress of purchase orders and material delivery, including purchase requisition status tracking, supplier confirmation, delivery date commitment verification, goods receipt arrangement and abnormal issue handling, to ensure sufficient material supply for production and project delivery requirements.
2. You will develop, maintain and coordinate master production plans by comprehensively considering order priority, material availability, production capacity and customer delivery requirements, and drive plan execution across production, procurement, project and other relevant functional teams.
3. You will continuously monitor production progress and key project milestones, organize cross-functional coordination activities, identify material shortages, capacity conflicts, schedule deviations and delivery risks, and promote the implementation and timely closure of corrective and preventive actions.
4. You will be responsible for the overall coordination and execution of the S&OP process.
5. You will maintain and analyze KPIs and regular reports covering planning, procurement, inventory, logistics and delivery performance, and provide accurate and timely data support for S&OP meetings, operational reviews and management decision-making.
6. You will participate in process standardization, cost optimization and continuous improvement initiatives, and drive cross-departmental collaboration, digital tool application and overall supply chain efficiency enhancement.
7. You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
8. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
1. Bachelor degree or above in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, Mechanical, Electrical or related disciplines.
2. At least 5 years of relevant working experience in production planning, procurement coordination, production coordination, logistics, warehouse management or supply chain operations; experience in manufacturing, engineering project operation or industrial service scenarios is preferred.

More about us

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us - in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :