Senior Field Service Technician
The opportunity
As a Senior Field Service Technician within Hitachi Energy's Service Business, you will serve as a trusted technical expert supporting the full lifecycle of customer-owned power and distribution transformers across complex grid environments. This role is designed for experienced professionals who want to apply their deep field knowledge to high-impact, project-based work-leading critical installation, commissioning, testing, maintenance, repair, and end-of-life activities while acting as a key technical partner to customers and internal teams. With significant autonomy, frequent travel, and exposure to diverse sites and challenges, this position offers the opportunity to further refine your expertise, influence field execution quality, and continue growing your career as a senior technical authority in the power industry.
Earn a sign-on bonus! Eligibility is based on completing the hiring process, onboarding, and signing our standard bonus agreement.
How you'll make an impact
As a Senior Field Service Technician, your primary contribution may be hands-on technical execution, field leadership, or a combination of both, depending on your background and project needs.
Field Leadership Responsibilities
- Lead and coordinate transformer service activities across installation, commissioning, maintenance, repair, and end-of-life projects.
- Act as the senior on-site technical representative for customers.
- Coordinate field resources and ensure work is executed safely, efficiently, and in accordance with technical standards.
- Collaborate with engineering and project management teams to resolve complex field challenges.
Technical Responsibilities
- Perform, oversee, or validate transformer testing and diagnostic activities.
- Support vacuum processing, oil handling, internal inspections, and component assembly as required by project scope.
- Provide technical guidance and troubleshooting support for complex transformer issues.
Your background
- Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
- Associate degree or two-year technical diploma with 5-10+ years of progressive transformer field service experience, or High School Diploma / GED with 7-12+ years of progressive transformer field service experience.
- Demonstrated experience performing transformer installation, commissioning, testing, maintenance, repair, and decommissioning activities.
- Hands-on experience performing or overseeing transformer testing and diagnostic activities.
- Experience with oil handling, vacuum processing, and internal transformer inspections.
- Valid driver's license with the ability to travel extensively to customer sites.
- Strong technical problem-solving skills and ability to work effectively in project-based field environments.
More about us
We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical, and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):
- Annual Bonus: You'll be eligible for an annual incentive bonus on top of your base pay, rewarding your contributions and performance.
- Health Care: Medical, dental, vision, and related coverage
- Financial Wellbeing: Employer-sponsored 401(k) program with generous company match and contribution, life and AD&D insurance, disability insurance
- Family Care: Legal, pet, auto, home, and identity protection services, special needs support, and adoption assistance
- Work-Life: Enhanced leave programs including vacation, holidays, family leave, military service leave, and other protected time off
- Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement, and on demand learning platforms
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Pay Disclosure (California Applicants Only):The hourly wage range for the Senior Field Service Technician is $38.143 - $41.548. This pay scale reflects the amount the company reasonably expects to offer for this role in California, in accordance with California Labor Code §432.3.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- On-Site Gym
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Work Visa Sponsorship
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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