Senior Factory IT/OT Specialist
As an IT/OT Specialist, you will play a key role in supporting the IT and OT landscape at our Hitachi Energy sites. You ensure smooth operations for both office IT and shop-floor OT systems, especially those not supported by Global OSS teams. You act as the first responder for IT/OT cybersecurity events and help protect critical factory assets.
You will work close to end users, factory teams, vendors, and global cybersecurity experts. Your focus will be on resolving issues quickly, keeping systems secure, and enabling the factory to operate without disruption.
This is a hands-on role where you troubleshoot, execute on-site support, and contribute to a secure and resilient production environment. You help keep our manufacturing operations safe, stable, and digitally connected.
How you will make an impact
- Provide local desk-side support for users, devices, software, and collaboration spaces
- Deliver on-site support for factory-owned and managed IT/OT assets
- Support OT assets by performing IT/OT cybersecurity operational tasks
- Handle daily operations for kiosks, printers, conference rooms, vendor machines, CCTV and security systems, badging systems, and MES scanners
- Act as the first responder for cybersecurity incidents: investigate, assess scope, and work with incident responders to contain issues
- Identify critical assets that require monitoring and protection
- Install and configure security patches and remediation measures for critical OT assets
- Report abnormal OT system behavior and escalate events to incident response teams
- Work with vendors to ensure secure configuration and maintenance of OT systems
- Implement cybersecurity measures for business-managed assets under guidance from global teams and process engineers
Your background
- Completed formal IT qualification or apprenticeship
- Minimum two years of experience in IT support
- Fluent in English and Polish
- Proactive, self-driven, and solution-oriented
- Comfortable working independently and taking ownership
- Familiar with: ServiceNow, MS 365, Windows, iOS, asset management tools
- ITIL 4 preferred; Lean Six Sigma certification is an advantage
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More about us
We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, at work and out.
We can provide more information during the recruitment process.
Are you ready for an exciting new challenge? Does the above description sound like you? Applications will be reviewed on an ongoing basis, so don't delay - apply today!
We are committed to full transparency and compliance with all legal requirements, ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed, we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract, you will receive all remaining details of the offer, giving you the time and space to review everything carefully.
Applicable only for Poland location align with local law regulations
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- On-Site Gym
Parental Benefits
- Fertility Benefits
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Snacks
- Some Meals Provided
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Learning and Development Stipend
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Work Visa Sponsorship
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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