Senior Application Service Delivery Manager (South America) - Affirmative Position for People with Disabilities (PwD)

The Opportunity

Hitachi Energy Transformers - Business Solutions IT Organization is seeking a HUB Application Service Delivery Manager in the BST IT team to drive value and business growth to the business in São Paulo, Brazil.

As a HUB Application Service Delivery Manager (SDM) you lead a multinational team of Application Managers and specialists, developing, implementing and executing the IT capability to either plan, build, run or support IT solutions resulting from Business or Support-Function demands.

How You'll Make an Impact

• Lead several multinational teams associated with the provision of the services to a particular BU

• Responsible for strategy and operations of their respective department, the HR management of their teams and the budgets associated with their department

• Leading of service and project teams

• Ensure (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed. Ensure strategic organization development

• Guides, motivates and develops direct and indirect subordinates within HR policies, for the benefit of both company and the employee

• Implementing agile development setups

• Establish a stable end to end service delivery for globally used applications according to ITIL4

• Guiding and supporting IT implementation projects

• Create a governance setup and run service/project reviews for service receiving organization according to IT global standards

• Holding the financial responsibility of all sub-teams

• Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

Your Background

• Bachelors degree in computer science or related areas

• Profound experience in IT technology and Applications Development and Management

• Experience in large global corporations

• Managing third party providers on global scale

Tools for this role:

• Service Now-Incident, Change, Demand, Project, and Application Mgt Modules

• SAP S4/Hana

• MuleSoft

• Salesforce

• Business applications and tools

• Information/Data & Analytics/Business Intelligence

Methodologies:

ITIL 4

L6S - Lean Six Sigma

The company is open to making workplace accommodations. Apply and join the selection process to become part of our team!

#LI-Hybrid

Apply now