Sales Support Specialist

The opportunity:

The Sales Support Specialist will provide crucial administrative and operational support to the sales team, ensuring efficient sales processes and excellent customer service.

How you'll make an impact:

• You will act as a primary point of contact for sales-related inquiries from internal teams and customers, prepare and process sales orders, ensuring accuracy and adherence to company policies.
• You will maintain and update customer relationship management (CRM) systems with accurate customer information and sales activity, assist in the creation and distribution of sales proposals, presentations, and marketing materials.
• You will coordinate with other departments (e.g., logistics, finance) to resolve customer issues and expedite order fulfillment, generate and analyze sales reports, identifying trends and opportunities for improvement.
• You will schedule and coordinate meetings, appointments, and travel arrangements for the sales team, provide administrative support, including data entry, filing, and managing correspondence.

• Associate's degree in Electrical Engineering, Industrial Engineering or a related field; bachelor's degree preferred.
• More than 5 years of experience in a sales support, administrative, or customer service role, preferably within a technology or industrial environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software (e.g., Salesforce).
• Strong organizational and time management abilities, with the capacity to prioritize multiple tasks effectively.
• Ability to work independently and collaboratively in a fast-paced team environment. Proactive problem-solver with a customer-centric approach and demonstrated ability to maintain confidentiality and handle sensitive information.
• Excellent written and verbal communication skills, with a keen eye for detail.