Regional IT/OT Specialist for BU Service

The Opportunity

We are looking for a Regional IT/OT Specialist to support the delivery, operation, and continuous improvement of IT/OT services across factory sites, workshops, and laboratories in Europe within Hitachi Energy's Service Business.

In this role, you will combine hands-on technical expertise with collaboration across teams to ensure reliable and secure operations. You will play a key role in supporting critical systems, enhancing cybersecurity, and acting as a bridge between business stakeholders, vendors, and Group IT.

This position offers a dynamic industrial environment with exposure to operational technology, laboratory systems, and continuous improvement initiatives.

How you'll make an impact

• Provide on-site and remote IT/OT support for hardware, software, and connectivity across factories, workshops, and laboratories
• Perform hands-on support at regional sites and travel as required to ensure operational continuity
• Maintain and support locally managed systems and equipment outside Global IT coverage
• Manage and support IT/OT applications, including coordination with external vendors
• Support laboratory instruments, ensuring reliable connectivity, data transfer, and integration with business systems
• Maintain operational technologies such as collaboration tools, security systems, and badging solutions
• Implement and support cybersecurity measures, including system configuration, patching, and incident response
• Ensure services are delivered in compliance with company standards, policies, and regulatory requirements
• Collaborate with stakeholders and vendors while documenting solutions and driving continuous improvement
• Willing to travel ca 40 % of your work time and you always represent Hitachi Energy the best possible way

• 3-5+ years of hands-on experience in IT/OT support, service delivery, or infrastructure within industrial, manufacturing, or laboratory environments
• Experience with manufacturing processes, OT environments (e.g., MES), or LIMS is considered an advantage
• Experience supporting end-user hardware, software, networking, and connectivity
• Experience working with vendors and supporting operational technology systems
• Solid understanding of cybersecurity fundamentals, patching, and secure system configuration
• Strong problem-solving skills with a proactive and solution-oriented mindset
• Ability to work independently and collaborate effectively across teams
• Proficiency in English and knowledge of one or more Nordic languages is a must
• ITIL4 certification is a plus

• Collective agreement
• Flexible working time
• Health care and wellness allowance
• Fantastic career possibilities within Hitachi Energy both within Sweden and globally
• Mentor to support you throughout onboard phase
• Various trainings and education supporting employee development
• Diversified company with over 70+ nationalities working in Sweden
• Supplementary compensation for parental leave
• Employee Benefit Portal with thousands of discounts and perks