Project Specialist

The opportunity:

Hitachi Energy is currently looking for a Project Specialist for PGTR I & C HALOL to join their team in Halol, India. This team seeks a skilled and motivated individual.

Transformers BU team leverages innovative and diverse technology to transform energy, delivering social, environmental, and economic value and enabling a sustainable energy future for current and future generations. The business's comprehensive portfolio includes power transformers, traction transformers, insulation and components, digital sensors, and transformer services. The Company's transformers have been deployed across power generation, transmission, and distribution to metals and mining, oil and gas, commercial and infrastructure projects, and mobility. As the grid becomes more complex, the transformers play an increasingly vital role in improving power quality and network management. The Company is proud to introduce its TX pert™ Ecosystem, the next level in transformer digitalization, further advancing its commitment to innovation and sustainability. The ideal candidate must enjoy working in a dynamic, fast-paced business environment. He or she must be flexible to accommodate business requirements and experience in working with diverse groups and cultures. The ability to multitask & delivers within timelines is essential. The candidate will have excellent communications skills.

• Ensuring the resolution of customer issues (e.g., order, technical, dispatch) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinating resolution with After-Sales Service teams.
• Recommending appropriate solution for customer requests, and coordinates with related teams to ensure the complete handling of the request (e.g. production capability and scheduling, resourcing, invoice & Dispatch) is in place.
• Proactively informing customers about status based on inputs and clarifies any questions. Ensuring a positive customer experience throughout the entire process.
• Responsible for all the projects for the assigned region -From order booking to dispatch - Sales Order Booking, Uploads offers in Kit Configurator, Creation of Items List and Bill of Material, Issuing the customer drawings to Quality & Production, Confirmation of delivery dates to customer, Verify readiness of materials with production, Interaction with customer regarding delivery, Dispatch activities, Resolving after sales issues viz.
• shortages/wrong supplies etc. with customer and Sending Dispatch and Payment documents to various customers
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

• A bachelor's degree in electrical/mechanical engineering or Diploma
• Around 5 to 8 years relevant experience in project management / Order management
• Excellent communications / analytical and problem-solving skill with ability to manage multiple tasks
• SAP and MS Office knowledge is required.
• This position offers relocation based on candidate's eligibility.
• Proficiency in both spoken & written English language is required